What is Microsoft Dynamics 365 CRM?

Put your customers at the central hub of your business with Microsoft CRM. Enable your sales and marketing teams to enhance deal closures and provide tailored customer experiences through AI-guided support and predictive analytics.

Microsoft CRM helps you manage your business more efficiently. As a result, you can integrate Business Central and Microsoft 365 (formerly Office 365). Microsoft CRM gives you a single view of your business so you can access better customer data insights.

Get started with your new CRM system in as little as 5 days!

Download our Quickstart Guide

You will be asked to provide contact details before you can access the downloadable file above.

Why choose Microsoft Dynamics 365 CRM?

  • Connect and engage with customers like never before
  • Build relationships that matter
  • Generate more revenue using less resource
  • Anticipate the buyer journey with the help of AI
  • Streamline processes across sales, marketing and service
  • Increase top line revenue with the ultimate CRM solution

Dynamics 365 CRM integrates with core business solutions.

Microsoft CRM is a cloud-based solution and it is designed to work with Microsoft 365 formerly, Office 365. Most importantly, this means it can be securely accessed from anywhere, anytime and on any device. So, this is the perfect CRM solution for a diverse workforce.

With Microsoft CRM, you have the added advantage of integrating with your Outlook and Microsoft Office applications. In addition, you can now get a clearer view of your whole business because your new CRM business application also integrates with your ERP solution!

Ready to Talk about your CRM options?

Microsoft Copilot in Dynamics 365

Upcoming Events

Online Demo – Microsoft Dynamics 365 CRM

OCTOBER 2024 - DATE TBC

Come along to our Dynamics 365 Online Demo! We're giving you the opportunity to see it live in action. Register your interest today.

Microsoft Dynamics CRM – Customer Insights Webinar

THURSDAY 21ST NOVEMBER 10.30AM - 11.00AM

Join us for our Dynamics CRM Customer Insights Webinar this November to unlock the full potential of your CRM. Click to learn more.

Dynamics 365 CRM Case Studies

3.5 hours per day saved on data processing for JMW Farms

Find out how JMW farms cut their data processing by 3.5 hours a day with the help of Xperience and the implementation of Dynamics 365.

  • CRM
  • D365 CRM
  • Manufacturing and Distribution

Farriers Registration Council

"The look and feel and the way the data is displayed makes it easy to use and comprehend. It’s just a far more stable and secure platform, as it’s hosted...

  • CRM
  • D365 CRM
  • ERP

BMG Labtech

"With Dynamics 365 for Field Service our engineers are able to complete all service steps electronically....

  • D365 CRM
  • Dynamics 365 Business Central
  • Manufacturing and Distribution

APR Telecoms

"The information available is brilliant. It allowed us to understand the volume and type of support calls better than we did historically! With better...

  • CRM
  • D365 CRM

Cova Security Gates

Read more...

  • D365 CRM

Xperience helps Gloucestershire’s oldest charity increase pr...

Read more...

  • CRM
  • D365 CRM
  • Not for Profit

Microsoft Dynamics 365 CRM boost operations for Ei Electroni...

Read more...

  • CRM
  • D365 CRM
  • Manufacturing and Distribution

Hytek

Read more...

  • Cloud and IT Services
  • CRM
  • D365 CRM

Belvoir Fruit Farms

“Essentially the three key benefits are: information, information and information! It isn’t data for data’s sake. Microsoft Dynamics delivers and...

  • CRM
  • D365 CRM

Would you like to learn more about Microsoft CRM?

Discuss your CRM needs with a member of our team today.
Fill out the form below:

New Features of Dynamics 365 for Sales and Power Platform

Don't miss out on the new features of Dynamics 365 for Sales & Power Platform - watch our webinar recording.

Dynamics 365 Customer Service

Dynamics 365 Customer Service provides the tools to deliver a personalised and proactive service to improve customer retention.

Dynamics 365 Sales

With Dynamics 365 Sales better understand your customer needs, engage more effectively, and sell faster and smarter.

Dynamics 365 Customer Insights

With Dynamics 365 Customer Insights you can turn prospects into profitable customers by creating personal experiences across each channel.

Dynamics 365 Field Service

Dynamics 365 Field Service allows you to empower your field service staff, improve your customer service and more!