What is Microsoft Dynamics 365 CRM?

Put your customers at the central hub of your business with Microsoft CRM. Enable your sales and marketing teams to enhance deal closures and provide tailored customer experiences through AI-guided support and predictive analytics.

Microsoft CRM helps you manage your business more efficiently. As a result, you can integrate  Business Central and Microsoft 365 (formerly Office 365). Microsoft CRM gives you a single view of your business so you can access better customer data insights.

Get started with your new CRM system in as little as 5 days!

Download our Quickstart Guide

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Why choose Microsoft Dynamics 365 CRM?

Choose Microsoft CRM if you want to:

  • Connect and engage with customers like never before
  • Build relationships that matter
  • Generate more revenue using less resource
  • Anticipate the buyer journey with the help of AI
  • Streamline processes across sales, marketing and service
  • Increase top line revenue with the ultimate CRM solution

Dynamics 365 CRM integrates with core business solutions.

Microsoft CRM is a cloud-based solution and it is designed to work with Microsoft 365 formerly, Office 365. Most importantly, this means it can be securely accessed from anywhere, anytime and on any device. So, this is the perfect CRM solution for a diverse workforce.

With Microsoft CRM, you have the added advantage of integrating with your Outlook and Microsoft Office applications. In addition, you can now get a clearer view of your whole business because Microsoft CRM also integrates with your ERP solution!

Ready to Talk about your CRM options?

Microsoft Copilot in Dynamics 365

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Microsoft Dynamics 365 CRM Online Demo


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Dynamics 365 CRM Case Studies


“With the integration we were able to eliminate the double-entry of customer information, which helped us clean up our data and make it reliable. We have...

  • Cloud and IT Services
  • CRM
  • D365 CRM

Belvoir Fruit Farms

“Essentially the three key benefits are: information, information and information! It isn’t data for data’s sake. Microsoft Dynamics delivers and...

  • CRM
  • D365 CRM

BMG Labtech

"With Dynamics 365 for Field Service our engineers are able to complete all service steps electronically....

  • D365 CRM
  • Dynamics 365 Business Central
  • Manufacturing and Distribution

APR Telecoms

"The information available is brilliant. It allowed us to understand the volume and type of support calls better than we did historically! With better...

  • CRM
  • D365 CRM

3.5 hours per day saved on data processing for JMW Farms


  • CRM
  • D365 CRM
  • Manufacturing and Distribution

Xperience helps Gloucestershire’s oldest charity increase pr...


  • CRM
  • D365 CRM
  • Not for Profit

Ei Electronics enhance global business operations with Dynam...


  • CRM
  • D365 CRM
  • Manufacturing and Distribution

Would you like to learn more about Microsoft CRM?

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