What is Act! CRM?

The new Act! CRM provides all the tools to help you successfully manage your operation, from customer data management to sales and marketing activities. You can send impactful emails without a big budget or marketing expertise. Act! CRM gives you comprehensive view of all interactions, so you can personalise conversations that result in sales.

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Why choose Act! CRM?

Full-featured Act! CRM is now available as a on-premise licence starting from £28.00 + vat per user per month.

Act! CRM allows your business to:

  • Record customer details, emails, documents and notes.
  • Easily manage your calendar and activities.
  • Monitor your sales pipeline for better forecasting.
  • Enhance customer service with real time access to customer history.
  • Monitor performance and run reports at the click of a button.

Act! Marketing Automation can be chosen as an add-on to help you optimise your marketing efforts, maximise engagement and drive business growth.

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Act! Marketing Automation

Act Marketing Automation is available as a cloud deployment and includes Act! CRM functionality as standard. The platform is designed to help you automate marketing campaigns and sales activities to increase revenue and maximise efficiency.

With Act! Marketing Automation you can:

  • Manage lead nurture marketing campaigns.
  • Create personalised emails with data segmentation capabilities.
  • Easily design mobile-friendly email campaigns.
  • Effectively manage lead capture and scoring to analyse prospect readiness.
  • Automate workflows between sales and marketing to prioritise follow-ups.

Why choose Act! from Xperience?

Firstly, we’ve been implementing the Act! Software since 2001 so we know what we’re doing.  Additionally, our Act! consultants are incredibly talented, experienced and accredited.

Our experts can help you:

  • Fuel business growth optimising how you manage your sales and marketing activities.
  • Take the most out of Act!  with a range of training services led by accredited and best in class trainers.
  • Make the software work for you to reflect your processes and environment.

Act! Case Studies

Kugo Repara

"With Act we have greater control over our processes, facilitating transparency and job profitability. During the project, we can schedule activities such as...

  • CRM

Rathmore Financial

“Act is good for our clients. It's good for the company. It's good for regulatory responsibilities. It does the job for financial services. As for Xperience...

  • CRM

The Richardson Partnership For Care

"The ability to integrate Act seamlessly with Microsoft® Outlook means that our notes and correspondence with customers can be saved in Act and accessed in...

  • CRM


“We have improved staff productivity allowing them to organise their time better. With Act they can set tasks to automatically remind them about their next...

  • CRM

Endo Enterprises


  • CRM

1st Communications


  • CRM

Act! CRM Pricing

Full-featured Act! CRM is an on-premise solution allowing you to build lasting relationships, close deals faster and make informed business decisions. You can purchase it as a standalone product for example or add a Marketing Automation platform to optimise the ways you communicate with prospects and customers. As a result, you can maximise engagement and drive business growth.

Act Growth Suite is an all-in-one cloud solution, including Act! CRM contact management functionality as standard and robust marketing tools, so you can build profitable customer relationships.

How much does Act! CRM cost?

Standard Act CRM is £28.00 + vat per user, per month (£336 + vat annually). Below are the costs for the marketing automation add-on that need to be added on top of Act! CRM if you want to avail of this functionality.

  • Select: Powerful marketing automation features to engage your customers and grow your business. + £59.00 + vat per account, per month (£708.00 + vat annually)
  • Complete: Full-featured marketing automation and time-saving CRM workflow to connect your sales and marketing efforts. + £149.00 + vat per account, per month (£1788.00 + vat annually)
  • Advanced: Sophisticated marketing automation features and valuable consulting services to fast-track your success. + £299.00 + vat per account, per month (£3588.00 + vat annually)

Act! CRM Plans

Professional: Full-featured CRM with sales pipeline management, rich analytics and Marketing Automation. This solutions allows you to create landing pages and drop marketing campaigns with 25,000 emails/month. From £35 per month.

Premier: Full-featured CRM with inbuilt sales and marketing workflows and Marketing Automation. Your business can benefit from advanced lead capture and response-driven nurture campaigns with 50,000 emails/month. From £60 per month.

Ultimate: Advanced CRM and Marketing Automation platform with sales and marketing workflows. Your business can utilise advanced customer profiling capabilities and A/B testing with 100,000 emails/month. From £95 per month.


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Act! News and Insights

Xperience Group wins International Act! Partner of the Year ...

14 April 2019

Xperience Group, a UK IT solutions provider and market leader has been awarded International Act! Partner of the Year for 2018 for the 6th consecutive year,...

How Can Act Custom Tables Help Overcome Data Silos?

26 November 2018

Do you record insurance policy details, product catalogues, mortgage information, or project management dates outside your Act CRM?  Have you ever missed a...

Act v21 Release To Feature Significant Sales & Marketin...

8 November 2018

Dubbed the ultimate small business tool, Act v21, the latest release from Swiftpage, includes dynamic sales pipeline management and powerful Marketing...

Swiftpage Ends Support for Act v18

4 September 2017

Act v18 Premium will reach end of life on 30th November 2017. No new licences will be issued after this date and businesses won’t be able to extend support...

Act: Finding Specific Contacts Using Advanced Queries

10 August 2017


Act Subscription – More Than Just A Contact Management Softw...

21 July 2017


Already Use Act! ?

We are an Act! Premier Trainer. We are recognised for our expertise in providing guidance and technical  support implementing Act! .

Check out what services we offer to help you get the most from your investment.

We are more than an ‘Act! CRM Reseller’.

We are:

  • Award winning. We’ve received Act! Business Partner Of The Year 12 times and are the current Act! International Partner Of The Year
  • Accredited. We are an Act! Premier Trainer, recognised for our expertise in providing guidance and technical support implementing Act
  • Personal. The services we offer are designed for all Act! users, whether you are implementing Act! for the first time or you are a seasoned user.

Comprehensive Act! CRM Software Support

Gain access to highly specialised talent, supporting Act! Since 2001, from version 6.

  • Act phone support line manned by a team of Act! Certified Consultants.
  • Remote assistance facility allowing us to take control of your system.
  • Onsite technical support to assist with system design, configuration and to customise Act! to meet your needs.

Personalised Act! Training Services

We are an Act! Premier Trainer and we offer Act Training Courses to cater for different levels of experience, from beginners to Act! administrators. Choose from:

  • Basic training to help you familiarise yourself with the software.
  • Bespoke courses designed specifically to meet your exact business requirements.
  • Online and onsite courses to fit with your business needs.

Successful Act! Implementation Strategies

Get the most from Act! and ensure smooth operation from day one. We offer:

  • Configuration of your servers, workstations and remote users so that we can ensure everyone accesses the correct database, documents and templates.
  • Help with importing data.
  • Thorough testing to remedy any issues and make go live seamless.

Bespoke Act! Development and Customisation

One size does not fit all, so let us help you make Act! work the way you do.

  • Review your requirements to make sure Act! reflects your processes.
  • Help create new entities for Contacts, Groups and Companies to ensure Act matches your way of working.
  • Setup integration with third-party systems or Websites.

Custom Act! Software Consultancy

With you at every stage of your Act! journey, right through to go live and beyond to ensure your Act! software exactly meets your business needs. We:

  • Take the time to understand your business and its requirements, expectations and objectives.
  • Provide help from the early on, including a thorough audit of your business systems and IT setup.
  • Help you avoid compatibility issues and ensure the correct versions of third party applications are in place.


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