CRM overview

Digital connections through CRM systems
What does CRM mean for your business? Why choose Xperience as your CRM partner? 5 signs you need a CRM System Our CRM Solutions What our customers think Get in touch to discuss your options today

What does CRM mean for your business?

When it comes to choosing a business to work with, your clients need speed, convenience and a great customer service. With a high volume of enquiries, time and administrative constraints, it can be difficult to manage customer relationships without a fully customised CRM system.

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Why choose Xperience as your CRM partner?

We don’t just sell CRM systems; we help businesses get a better understanding of their clients, drive growth, fix inefficient sales processes, increase productivity, enhance customer service and so much more. Plus, with remote working more popular than ever, you can use your new CRM system from anywhere at any time, on any device.

With a CRM system built with Xperience you will benefit from the following:

  • With detailed client data at your fingertips, you can provide a much better customer service experience.
  • Use automated systems to increase productivity and give your people the freedom to focus on the more important aspects of their job roles.
  • Our CRM system provides access to a centralised database, making it easier for your people to find and use client information.
  • Automated data reporting allows you to identify key trends and predict the future sales cycle of your business.
  • With thousands of contacts stored in one place, your CRM system will segment your contact list based on search criteria such as location, age, buyer stage or gender.

5 signs you need a CRM System

  • Duplication of time, energy, resources and tools
  • Spending more time out of your system due to poor user experience
  • If you struggle to use your current system
  • Struggling to access one clear view of customer data
  • You don’t use CRM software currently

Choosing the right CRM system

Whether you are thinking about investing in your first CRM system or replacing an existing system, we will work with you to create the best solution for your business.

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Our CRM Solutions

Dynamics 365 CRM

Dynamics 365 CRM is a comprehensive solution which can help you manage your business more efficiently with access to better customer data insights.

CRM Lite

CRM Lite

Sage CRM

Unlock new ways of working with Sage CRM, to drive revenue growth in your business.

Act! CRM

Act! CRM is a contact, sales and marketing platform to help you attract new business and turn leads into sales.

Infor Cloudsuite CRM

Enable sales, marketing and customer service teams to get to know your customers better and increase revenue.

What our customers think

Case Studies

Sage 200 and Sage CRM makes Caffe Society 80% more efficient

Caffe Society implemented Sage 200 and Sage CRM that resulted in cutting year end processes and data entry times by 80%

  • ERP
  • CRM
  • Sage 200
Case Studies

Dunlop Aircraft Tyres

"We are able to manage customer information more effectively so that we don’t lose sight of anything that may impact on the customer experience. We only have...

  • CRM
  • Manufacturing and Distribution
Case Studies

Hytek

“With the integration we were able to eliminate the double-entry of customer information, which helped us clean up our data and make it reliable. We have...

  • CRM
  • Cloud and IT Services
  • Manufacturing and Distribution
Case Studies

Kugo Repara

"With Act we have greater control over our processes, facilitating transparency and job profitability. During the project, we can schedule activities such as...

  • CRM
  • ACT CRM
Case Studies

Zenergi

Read more...

  • CRM
  • Sage CRM

Get in touch to discuss your options today

CRM

Dynamics 365 CRM

Dynamics 365 CRM is a comprehensive solution which can help you manage your business more efficiently with access to better customer data insights.

Act! CRM

Act! CRM is a contact, sales and marketing platform to help you attract new business and turn leads into sales.

Infor Cloudsuite CRM

Enable sales, marketing and customer service teams to get to know your customers better and increase revenue.

Sage CRM

Unlock new ways of working with Sage CRM, to drive revenue growth in your business.

CRM Case Studies

Find out about our client's CRM implementation journey's and how CRM benefited their business.

CRM Support

Your business' CRM needs supported by our expert team at Xperience

CRM Lite

CRM Lite