Dynamics CRM Customer Insights Webinar – On Demand

If you missed our webinar, don’t worry we’ve got you covered. Tune in on demand and discover how you can transform the way you connect with your customers by mastering Microsoft Dynamics 365 CRM – Customer Insights.

In just 30 minutes, our product experts will walk you through this powerful tool, showcasing its potential to elevate your customer engagement strategies.

What You’ll Learn

Discover how Dynamics 365 CRM Customer Insights can help your business:

• Boost Your Brand: Raise your profile and increase brand awareness.
• Engage with Precision: Build meaningful connections with your customers through targeted interactions.
• Fuel Your Sales Pipeline: Unlock cross-sell and prospecting opportunities to drive growth.

Key Features We’ll Cover

• Data Segmentation – Effectively manage leads and contacts.
• Email Communications – Create, send, and track impactful messages using templates.
• Customer Journeys – Design journeys with triggers, segments, attributes, and behavioural insights.
• Events Management – Streamline event creation, tracking, and reporting.
• Reporting & Analytics – Gain actionable insights with robust metrics and dashboards.