Microsoft Dynamics 365 combines CRM (formerly Microsoft Dynamics CRM) and ERP functionality with Office 365 productivity, intelligence and analytics applications into a single cloud solution, to transform your customer experiences and business processes.
Have you lost any customers in the past year or two? Are you dealing with an endless line of support tickets? Is poor pipeline visibility keeping you awake at night?
With MS Dynamics 365, you can empower your sales, marketing and customer service teams to build profitable relationships, using one central source of information. It is an ideal solution if you want:
Are you missing out on the most promising customers? Go beyond traditional sales management and utilise predictive analytics to anticipate and meet customer demands.
The ‘For Sales’ business app is for you if you want to…
Empower your teams to build relationships with the right buyers, use recommendations and insights based on past interactions, and move deals faster through the sales cycle.Dynamics 365 for Sales 4 Reasons to Love Dynamics 365 for Sales
Want to generate more leads, shorten sales cycles and improve marketing ROI? With Dynamics 365 for Marketing you can create personalised and multichannel campaigns and gain actionable insight to improve performance.
The ‘For Marketing’ app is perfect for:
Did you know that most of the purchasing decisions are made before speaking to a salesperson? Use Dynamics 365 for Marketing to map out the perfect buyer’s journey, improve retention rates, reduce sales cycles and increase conversions.Dynamics 365 for Marketing Find the key to customer retention
Are you dealing with an endless line of support tickets? Reduce ticket backlog and improve customer service levels with Microsoft Dynamics 365.
Choose the ‘For Customer Service’ app if you are looking to:
Having a single source of truth for customer information is the foundation to providing appropriate and effective support. Give your team the tools they need, including contextual advice, guidance, and data that surface the appropriate next steps to deliver the best possible customer experience.Dynamics 365 for Customer Service How to improve customer service levels
Are you using spreadsheets and paper-based workflows to manage your field service engineers? Is it challenging to plan for reactive and emergency work? Empower your service delivery team to get the job done first time, with Microsoft Dynamics 365 for Field Service.
The ‘For Field Service app’ is perfect if you are looking to…
Dynamics 365 for Field Service allows you optimise scheduling, resource management and inventory to ensure your people are in the right place, at the right time, with the right tools to get the job done first time.Dynamics 365 for Field Service Book a demonstration
Do you lack real-time visibility into the status of your projects? Do you suffer from delays? With Dynamics 365 for Project Service Automation, you can ensure your projects are delivered on time and on budget every time, for high customer satisfaction rates.
Choose the ‘For Project Service Automation’ business app if you want to…
Dynamics 365 for Project Service Automation will allow you to easily plan, estimate, quote, schedule and manage projects, empowering your teams to deliver profitable projects on time and within budget.Dynamics 365 for Project Service Book a demonstration