https://www.xperience-group.com/news-item/crm-trends-2019/
16 July 2018
Are you missing out on the most promising customers? Why do you win some sales, but lose others? Do you consider forecasting as a painful and heavy-duty...
6 December 2017
According to Forrester, we’re five years into the Age of the Customer, where consumers have the ability to shift markets and define a company’s success in...
27 November 2017
Positioned by Gartner as a leader in Business Intelligence and Analytics Platforms, Microsoft Power BI has become a tool of choice for business owners across...
6 October 2017
Does your reporting lack flexibility? Can you quickly access valuable insights? By utilising Power BI you can extend your Infor CRM reporting capabilities with....
21 December 2016
The old adage says ‘you put rubbish in, you get rubbish out’ and there has never been truer words spoken when it comes to CRM. For a CRM project to be a...
15 December 2016
After exploring the reasons CRM projects fail, it is clear ‘culture’ is an essential ingredient for CRM success. A customer-centric business culture will...
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