Sage 200 and Sage CRM makes Caffe Society 80% more efficient


Caffe Society is a family run business with 15 years experience in the commercial sector, supplying coffee machines, fresh coffee, and other coffee shop essentials to a wide variety of sites, ranging from small corner cafes right through to coffee chains, restaurants and guesthouses. The company is on a mission to help their clients realise their full potential and run a successful coffee business.

The Challenge

Dennis Ferguson is the Marketing and IT Manager from Caffe Society. He has been working with the business from the very beginning and has been helping to spearhead their digital transformation journey during that time.

Dennis explained, “I’ve worked at Caffe Society since 2004. Over the years we have grown to become one of the main players in commercial coffee and catering and have over 30 employees.

As a company, Caffe Society has always kept up to date with the latest technologies, but years ago it didn’t come under the name of digital transformation, but essentially, that’s what it was.

Our digital transformation programme began in 2006. We started slowly and then broadened out our scope which is what I would recommend any company to do. “

The Solution – Implementing Sage 200 and Sage CRM

“We spoke with Xperience about the challenges we were facing and working together we decided that Sage 200 and Sage CRM which integrate directly would be a better fit for us. We worked together to make our processes more efficient and it has paid off. “

How can Xperience help your business?

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