New Act 19 Drives productivity with Enhanced Mobility

Published: 12 January 2017

12/01/2017: Released today, the new Act 19 includes advancements in business reporting, mobility and email marketing to help businesses grow and become more efficient.

The main theme for the new Act! 19 release is mobility. According to research, with mobile capabilities, users can expect an average productivity gain of 14.6%. With this in mind, the new release introduces Act Companion*, a new mobile application, enabling field based staff to access and manage contacts, activities and history items regardless of their location, without having to log in to the website.

Marcell Varga, Act Consultant at Xperience Group said, “Mobility is core to productivity and Swiftpage has upped its game in this release. With mobile CRM capabilities, sales teams have real-time access to business information, can capture notes and receive alerts for upcoming activities, anytime and anywhere. This combined with emarketing, compatibility and reporting enhancements will enable customers to maximise productivity for sustainable growth.”

Act E-marketing has been improved for time savings, greatly reducing the time it takes to send email campaigns.  Added to this, users will now be able to quickly and easily see email campaign history for a given contact. This will be useful for sales, marketing and customer service representatives to optimise communications and better target customers.

Now 64-bit compatible, the new edition allows users to work better with the Microsoft Office products they rely on every day. New Act 19 provides a simple and seamless experience across Outlook and Act for easier task management and efficiency gains.

The new release offers advanced reporting capabilities, standard reports have been refreshed to include more relevant fields, to help users get the information they need quickly. Furthermore, with consistent field references and data formatting, it is easier than ever to customise reports and extract the information required for faster, smarter decision making.

Act CRM continues to evolve focusing on making the product easier, better and faster to help customers improve their productivity and ensure return on investment.

If you would like to test drive the new release register here.

*Available for Act Premium customers only

Read More

Xperience Group wins International Act! Partner of the Year ...

14 April 2019

Xperience Group, a UK IT solutions provider and market leader has been awarded International Act! Partner of the Year for 2018 for the 6th consecutive year,...

How Can Act Custom Tables Help Overcome Data Silos?

26 November 2018

Do you record insurance policy details, product catalogues, mortgage information, or project management dates outside your Act CRM?  Have you ever missed a...

Act v21 Release To Feature Significant Sales & Marketin...

8 November 2018

Dubbed the ultimate small business tool, Act v21, the latest release from Swiftpage, includes dynamic sales pipeline management and powerful Marketing...

Swiftpage Ends Support for Act v18

4 September 2017

Act v18 Premium will reach end of life on 30th November 2017. No new licences will be issued after this date and businesses won’t be able to extend support...

Act: Finding Specific Contacts Using Advanced Queries

10 August 2017