Strong Energy chooses Xperience to supply and provide Microsoft 365 support

Key Contact(s): Jeremy Margetson - Group Financial Controller
Solutions
Partner(s): Microsoft

It was clear that Xperience had listened to us, understood our business, and provided a detailed review that met our needs. They also had all the expertise necessary to specify, install and support the best possible IT solutions. – Jeremy Margetson, Group Financial Controller

Strong Energy Case Study

When Gloucestershire-based Strong Energy needed a new IT system, they wanted it fast. The biomass heating & renewables specialist was setting-up operations from scratch in an entirely new location and time was of the essence.

They had a pressing need for an entirely new IT system to be more accommodating of remote working and real time activities.

After speaking with a number of potential IT suppliers, Strong Energy chose Xperience as their business partner to specify and support a new IT system and to manage the transition and transfer of records from the previous IT system which was deeply embedded within a large multinational organisation. In the end it was a simple decision.

Our expertise needs to be oriented towards being the best in wood heating systems and our business recognised as the University for biomass. For us to keep the focus in the right areas, we needed an IT business partner, not just a supplier, who would go the extra mile and have a “whatever it takes” approach. – Jeremy Margetson, Group Financial Controller

The Challenge

The company had plans to operate a nationwide operation from a new location in South Gloucestershire, which created a pressing need for an entirely new IT system to be more accommodating of remote working and real time activities. Strong Energy had ambitious growth plans and within the first year after the transition, the business has doubled its sales. Having a new IT system that met its business needs was an important factor. 50% of staff working remotely and their current IT infrastructure was not set up to accommodate this. Managing the transition and transfer of records from the previous IT system which was outdated and deeply embedded within a large multinational organisation.

The Solution

 Install and support Microsoft Office 365. This enabled access over the internet – or via the Cloud as this is often called – to well-known Microsoft Office tools such as Word, PowerPoint and Excel, with Outlook for email, SharePoint for document management and Skype for Business.

Email data was extracted from the outdated IT system at the offices of Strong Energy’s previous corporate owner and migrated to the new system.

Results

The company is now fired up for growth and is delivering against its continued ambitious growth plans. Strong Energy now benefit from improved efficiency, collaboration and communications. It is now possible to share information across sites, to work remotely from any location on any device and from home.

The move to the Cloud also has other benefits. As the business grows, it is easy and cost-effective to add new users or upgrade software. And importantly, the cloud provides a safe and secure location for all company data, with automatic back-up and guaranteed data security.

We’re not IT experts ourselves so we needed the reassurance that we had IT specialists readily available to support our operation, records and some sensitive data.
Jeremy Margetson, Group Financial Controller

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