Xperience Group is delighted to announce the appointment of three new support team members to continue to deliver high levels of customer service, both now and in the future.
In 2017, the support team is expanding to ensure optimal service levels and enable faster resolution of issues. The three new appointments will help the company uphold and improve service levels, providing assistance with computer hardware, software, applications, networks and much more.
Andrew Smith, Support Team Manager at Xperience Group, commented “Here at Xperience Group we are always looking to improve the quality of service. With this in mind, we brought in three new support team members to handle support requests effectively in accordance with customers’ expectations.”
The new appointments, Austin Beldham and Sam Mitchell, will provide technical help and advice for CRM and ERP customers. Sam, as many customers may remember, is a former member of Infor CRM support team. Having gained Microsoft CRM experience, he has now returned to the company and will be on hand with any Dynamics CRM issues. Braden Stevens will be joining the DMC apprenticeship scheme, gaining hands-on work experience alongside our expert and award-winning Act team.
Xperience Group strives to maintain a solid reputation for customer satisfaction by providing tailored solutions that meet customer requirements and excellent levels of support and aftercare service. Michelle Barron at AtoV (UK) LLP commented, “Every time I talk to Xperience support I keep going on about how impressed I am with what Sage 200 can do now I’ve been trained up on it properly. Xperience Group have been absolutely superb and I would recommend them to anybody.”
To find out more or contact our Support Team please visit our support portal here.