Put simply, customer relationship management (CRM) software helps you to manage your business relationships, including customers, prospects and suppliers. It is a single solution used by sales, marketing and customer service functions to manage all data and processes.
Boost Growth with CRM
There are many CRM systems on the market but choosing the right one will empower your business to do more. CRM solutions from Xperience have gone far beyond traditional sales management systems. Our solutions deliver digital transformation and will help you turn conversations into conversions and increase win rate, drive growth by fixing leaky sales pipelines and increasing productivity, enhance customer service and retention and help you make smart business decisions. Our clients also benefit from being able to do business anytime, any place and from any device.
At Xperience, we know CRM. Working with over 430 clients across the UK who use our solutions, we work with all businesses – no matter what size you are or industry challenges you face. And, 95% of our customers would recommend us. But it’s our people that make the difference. With over 240 years combined experience, we live and breathe CRM and are there to support our clients every step of the way from scoping to planning, from training to adoption and everything in between.
Our CRM Solutions
Offering a modern approach to CRM, Dynamics 365 CRM offers functionality to support sales, marketing, service and beyond. It creates a connected business for true digital transformation.
- Can flex from small businesses to large enterprises
- Cloud-based technology and subscription pricing
- Phone app available for access on the road
- Optional ERP solution (Business Central)
- Accelerate growth with Microsoft 365 (formerly Office 365) and Power BI apps
Ideal for small and mid-sized businesses, Act is an affordable CRM and Marketing Automation solution which offers a range of options for different needs and budgets.
- Best suited for small and mid-sized businesses
- Host in the cloud or on your own server
- Very affordable, with subscription pricing
- Emarketing capabilities come as standard
- Well established contact management solution
Suited to the needs of larger businesses, Infor Cloudsuite CRM, formerly Saleslogix, is a feature rich CRM solution that offers industry specific functionality for a range of vertical markets.
- Well matched to mid-size and large enterprises
- Hosted in the cloud or on-premise
- A more significant investment
- Subscription pricing available with cloud
- Can be developed to meet your needs
Easy to use CRM for small and mid-sized businesses. Perfect if you use Sage to manage your business finances.
- Ideal for small and mid-sized businesses
- On-premise deployment only (hosted by you)
- Very affordable
- Spread the cost with subscription pricing
- In-built integration with Sage 200 ERP
Download the CRM Buyers Guide
Whether you are considering investing in CRM software for the first time, or replacing an existing solution, our guide will help you make the right decision and ensure your implementation is a success. You will learn:
- Why you need CRM
- How to choose the right solution and supplier
- Secrets to success
- How to future-proof your investment
Choose Xperience to support you with your CRM project, because when it comes to CRM we have a winning combination – highly skilled people, best of breed solutions, proven processes and longevity:
Our People – we have 133 years combined CRM experience across our project managers and implementation teams.
Our Solutions – we work with world technology leaders. Our experts will provide you with an optimum solution to match your needs.
Our Processes – we have rigorous governance, control and methodologies to minimise the risk of our projects.
Longevity – we have been in business since 1969. And, from 2001 we have been successfully implementing CRM.
Expert Articles on CRM Solutions
By on June 14, 2021
Xperience CRM Customer Testimonials
“With the integration we were able to eliminate the double-entry of customer information, which helped us clean up our data and make it reliable. We have already identified that 8% of our active customers were not entered on our old CRM, so were never marketed to. Altogether we reduced the time-consuming administration processes, saving around 40% time for every new record we setup.”
“With Dynamics 365 for Field Service our engineers are able to complete all service steps electronically and, with instant access to stock levels and customer information they can complete maintenance tasks much faster and more accurately.”
“The information available is brilliant. It allowed us to understand the volume and type of support calls better than we did historically! With better visibility we are able to make better informed decisions about our products and services, in line with customer needs!”
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Learn more about our Cloud solutions and how we helped our customers.