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More popular due to the affordable, available, accessible and secure nature of the cloud. Infor CRM Online is ideal if you require flexibility, control and a low total cost of ownership.
If you prefer a ‘traditional’ deployment, you can purchase and host the software licenses. What’s more you, can still have accessibility benefits of the cloud with the Web Client.
Do you like to have the best of both worlds? Now you can, with a hybrid deployment you can benefit from the superior elements of the cloud and on-premise Infor CRM solutions.
The Sales module delivers tools to manage customer relationships efficiently whilst facilitating improved forecasting and reporting throughout all phases of the sales process. By automating process and reporting your sales team will have more time to do what they do best, sell!
The in-built marketing tools enable you to manage, track and measure multi-channel marketing campaigns. By executing targeted campaigns and timely marketing initiatives, it is possible to build lasting, and more profitable, customer relationships
Effectively track, manage and resolve customer support issues with the Infor Customer Service module. Empower your service professionals with advanced issue tracking and resolution tools to deliver customer service excellence and provide an efficient and responsive service.
Infor CRM Reporting and Analytics allows you to manage high volumes of data, easily monitor productivity, analyse trends and identify any issues in order to focus attention and resource on the most profitable business activities.