Diaceutics upgrades to cloud telephony with BT Cloud Voice

Key Contact(s): Johnny Rice, IT Director
"BT Cloud Voice gave us extra flexibility to maintain a presence within departments and allow them to receive important calls even though workers could either be in the office, at home or on the road."

About Diaceutics

Formed in 2014 and headquartered in Belfast, Diaceutics is a world-leading pharmaceutical company with an end-to-end solution for precision medicine diagnostics enabled by DXRX – The Diagnostic Network®.

DXRX is the world’s first diagnostic commercialisation platform for precision medicine and provides unrivalled access to multiple pipelines of real-world diagnostic testing data from a global network of laboratories.

DXRX enables a vibrant marketplace where Labs, Pharma and Diagnostic companies come to find trusted partners for collaborations in a secure, standardized way.

The Challenge

Diaceutics is a growing company that operates across all continents of the world and employs over 145 individuals, mostly remote and hybrid. A new office was opened in 2021 at the King’s Hall in Belfast, Johnny Rice, IT Director for Diaceutics recalls “Since we were one of the first businesses to move in, there was no existing telecommunications infrastructure, which prompted us to look for alternatives. We had discussions with Xperience previously and decided to reach out to them about what they had to offer.”

Read the full story about how we solved this telephony challenge for Diaceutics.

Diaceutics BT Cloud Voice Case Study Cover Image

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