Diaceutics upgrades to cloud telephony with BT Cloud Voice

Key Contact(s): Johnny Rice, IT Director
Industries
Solutions
"BT Cloud Voice gave us extra flexibility to maintain a presence within departments and allow them to receive important calls even though workers could either be in the office, at home or on the road."

About Diaceutics

Formed in 2014 and headquartered in Belfast, Diaceutics is a world-leading pharmaceutical company with an end-to-end solution for precision medicine diagnostics enabled by DXRX – The Diagnostic Network®.

DXRX is the world’s first diagnostic commercialisation platform for precision medicine and provides unrivalled access to multiple pipelines of real-world diagnostic testing data from a global network of laboratories.

DXRX enables a vibrant marketplace where Labs, Pharma and Diagnostic companies come to find trusted partners for collaborations in a secure, standardized way.

The Challenge

Diaceutics is a growing company that operates across all continents of the world and employs over 145 individuals, mostly remote and hybrid. A new office was opened in 2021 at the King’s Hall in Belfast, Johnny Rice, IT Director for Diaceutics recalls “Since we were one of the first businesses to move in, there was no existing telecommunications infrastructure, which prompted us to look for alternatives. We had discussions with Xperience previously and decided to reach out to them about what they had to offer.”

Read the full story about how we solved this telephony challenge for Diaceutics.

Diaceutics BT Cloud Voice Case Study Cover Image

Download the full case study

You will be asked to provide contact details before you can access the downloadable file above.

Watch our on-demand BT Cloud Voice Overview Webinar!

In preparation for the BT PTSN switchover, Xperience’s John Murray has teamed up with Damien McConville from BT to provide an exclusive on-demand webinar.

BT Cloud Voice Overview | On Demand Webinar

Discover more about BT Cloud Voice: Sign up to our on-demand webinar

More Case Studies

Murphy O’Rawe – Thinking of a Secure Future with Cyber Secur...

"We chose Xperience because they have extensive expertise across cyber security, cloud and managed IT. What made them particularly attractive to us was their...

  • Cloud and IT Services
  • Legal, Financial and Clerical
  • Cyber Security

Hytek

“With the integration we were able to eliminate the double-entry of customer information, which helped us clean up our data and make it reliable. We have...

  • ERP
  • CRM
  • Cloud and IT Services

Caffe Society

“I remember at year end having to go home and work most of my weekend to make sure that we met the submission deadline. We were so busy focussing on our...

  • ERP
  • CRM
  • Cloud and IT Services

SAM Mouldings

"That’s the true value of the cloud - you can avoid the issues of people working from home or remotely as long as they have access to a laptop, our...

  • Cloud and IT Services
  • Manufacturing and Distribution

Rutland Lighting

Read more...

  • Cloud and IT Services
  • Manufacturing and Distribution