2nd Line Service Desk Engineer

Role Details

Closing Date: Ongoing role
Location: Hybrid working between home and any of our UK offices
Salary: c. £26k-£35k per annum
Weekly Hours: Full Time (36.25 hours per week)
Contact Email: [email protected]
Apply: Apply Online

Job Description

The Level 2 Managed Services Engineer role is a key technical role responsible for providing second line technical support to our clients through our online helpdesk, live chat, telephone and by email. As the point of escalation for all client enquiries, the Service Desk Engineer is responsible for investigating and resolving complex support incidents, across a variety of technologies such as MS Window Server, O365, Active Directory, as well as Cyber Security and Cloud.


Additional Information

Recruitment Process

Although we may not have a position available at the moment, you can apply now ready for the next available position. Applications will be reviewed on a regular basis and if you meet the criteria for the role, you will be invited to complete an online technical test. If you successfully complete and meet the minimum requirements on the technical test, your application will be added to our talent pool. You will then be contacted regarding an interview for the next available position.

Apply Now


Xperience Job Application Form
  • DOCX
  • 142 KB

Managed Services Trainee Technician

Ongoing role

1st Line Service Desk Technician

Ongoing role

3rd Line Senior Service Desk Engineer

Ongoing role

Business Central Consultant

Ongoing role

Project Coordinator

Ongoing role