Your Local IT Partner in Bury St Edmunds

At Xperience, we deliver over 50 years of IT expertise to businesses in Bury St Edmunds and beyond. Our local engineers are on hand to support your digital operations with fast, reliable, and secure IT services.

Local engineers results in rapid response times. Our team in Bury ensures quick and efficient support tailored to your needs. With over 1500 clients across the UK, we’re trusted for our reliability and expertise.

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What's Included?

  • Flexible service offering 1st, 2nd & 3rd line support, as well as on-site and out of hours support
  • Fully trained, experienced service desk following industry best practice processes
  • 24x7x365 option available from our UK and NI based teams
  • Backed by a comprehensive service level agreement (SLA) covering areas such as response times, target resolution times and ticket update frequency
  • Integrates with other services, such as NOC remote monitoring to extend capabilities
  • Ability to raise tickets online or via phone, with full transparency and reporting through our client portal

Xperience worked efficiently and got the job sorted very quickly , very prompt and helpful

Why Xperience?

  • Seamless, friendly managed IT support, focused on your needs
  • Immediate access to skilled technicians that understand your organisation and have the collateral, tools, and knowledge to solve your problems
  • Up and running quickly through a comprehensive, structured onboarding process that minimises risk
  • Cost-effective service that extends your team and capabilities
  • Commitment to customer experience and continual improvement

Proudly Supporting...

Xperience Bury St Edmunds Office

Xperience Bury St. Edmunds

  • Xperience Bury St. Edmunds
  • Technology House
  • Western Way
  • Bury Saint Edmunds
  • Suffolk
  • United Kingdom
  • IP33 3SP
  • Xperience Bury St. Edmunds
  • Technology House
  • Western Way
  • Bury Saint Edmunds
  • Suffolk
  • United Kingdom
  • IP33 3SP
  • 52.251383, 0.6929091

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