https://www.xperience-group.com/our-customers/industries/not-for-profit-charity-and-hospices/
We have a long-standing relationship of providing charity IT managed services and working with charitable and not-for-profit organisations, including many UK Hospices. Xperience have gained specialised knowledge through working in this sector. We have a dedicated team to provide the tailored level of support and service we know our charity partners require from their IT provider.
We understand that streamlining processes and procedures can make a massive impact to delivering the vital services that charities and hospices offer. Xperience understands the key areas to focus on and can work with you to deliver these.
Xperience has worked with many clients around accessing and securing sensitive data records. We deliver services that meet compliancy guidelines and help our clients manage and adhere to governance guidelines.
At Xperience, our clients see our team as an extension to their own teams, available 24/7 to deliver support whether remotely or on-site. We work with you to guarantee vital charity services are always available for those in need
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We provide a variety of services, including a complete IT Managed Service. Our approach is designed to ensure all users, staff and nurses can simply concentrate on their primary responsibilities, which IT quietly supports.
Our friendly, professional support team delivers remote and onsite services from our Cambridgeshire based office. Our experts pride themselves on making the technical, non-technical, and their understanding of typical hospice systems enables a faster response and resolution.
As a result of our experience with Hospices and other verticals, we are able to actively share our knowledge and best practices, which often influences our customers’ long term strategies. Furthermore, we actively encourage healthcare customers to meet and we facilitate regular events to enable networking and knowledge sharing.
Want to chat to our team?
The service provided by all members of the service desk has been amazing. Nothing is too much trouble and each call is greeted with a warm and friendly welcome. I have heard nothing but positive feedback from the team at Great Oaks about the service and the personal touch that goes a long way. It is a pleasure to work with you all and we look forward to continuing to build the positive relationship we have with you all.
