This January Microsoft appointed Xperience Group as a Tier-1 Cloud Solution Provider (CSP). With only five Tier 1 CSP’s on the Island of Ireland, the accreditation is a validation of the company’s status as a leading Microsoft Cloud Solution Provider and the commitment to deliver excellent service to customers.
The criteria set, for companies aiming to join CSP, include technical competency across Microsoft cloud product range, customer satisfaction, and an established first-line support service. Having met the requirements, Xperience Group has gained the status of a leading Microsoft Cloud solution Provider in Northern Ireland.
Patrick Leggett, Group Director at Xperience Group, comments on the achievement, “We work closely with Microsoft to provide our customers with ‘best in class cloud solutions’, backed up by ‘best in class support’. We continually focus on improving our services and being appointed as a Tier-1 Cloud Solutions Provider (CSP) is recognition of our commitment to delivering cloud solutions to our customers that add real value. We are delighted with this appointment!”
As a Tier-1 Cloud Solution Provider, Xperience Group can offer customers monthly billing on Office 365, direct support on cloud products and services and the ability to scale up and scale down customer requirements on a monthly basis.
Phil Sorgen, Corporate Vice President, Worldwide Partner Group at Microsoft Corporation said, “The Cloud Solution Provider Program puts our partners at the centre of the customer relationship. Through participation these partners have demonstrated dedication to helping our mutual customers move to the cloud.”
Alongside the Cloud Service Provider accreditation, Xperience Group have been recently awarded Gold Midmarket Solutions Provider, Enterprise Resource Planning and Small & Midmarket Cloud Solutions competencies strengthening its position as a best-in-class provider of Dynamics NAV and other cloud business management solutions, including Office 365. These accolades put Xperience IT Solutions in the top one percent of Microsoft’s partner ecosystem, highlighting best-in-class capabilities to deliver solutions that bring value.
In addition to the Gold competencies, Xperience Group have also achieved Silver competencies for Devices and Deployment, Data-center and Hosting. These accreditation’s distinguish Xperience IT Solutions as a hosting expert, providing Microsoft Office and Infrastructure solutions that bring value to the customers.
Microsoft Partner Centre is a specialist network of Microsoft partners, vendors and service providers that offer business management solutions based on Microsoft products. In the Cloud Solution Provider program, partners can manage sales, own the billing relationship, provide 24/7 technical support, and become customers’ single point of contact.