Role Details
| Location: |
Fully Remote - GB |
| Contract Type: |
Permanent |
| Apply: |
Apply Online |
Job Description
Xperience helps SMEs unlock the full potential of their business using Digital Solutions, built with Xperience. Our industry experts get to know our client’s business inside and out, exploring processes, pain points and people, to build tailored technology across Cloud & IT Services, Cyber Security, CRM, and ERP. With solutions designed around client operations, we provide the freedom to be more productive and focus on what is important for your business – without getting side tracked by the admin. At Xperience, we create digital solutions with the power to improve and protect your business, both now and in the future.
Our people are what make us different. They are the primary reason our clients recommend us. Their unique skills and infectious energy help our clients focus on what matters most. Our people actively engage with clients using a collaborative style that prioritises teamwork and trust. As a rapidly growing business, we look for people who share our values (of integrity, collaboration, ambition and success) to come on our growth journey with us, and create an amazing career #BuiltwithXperience
About the Role
We now seek an experienced and ambitious Business Applications Consultant (Business Central) to join our team and play a key role in executing upon our growth plans within the digital transformation industry.
You will be a seasoned Business Central Functional Consultant with a background in requirements gathering, design, implementation, and support of Business Central solutions for the UK SME market. You will take full ownership of all projects overseeing their successful delivery, whilst also remaining customer facing. The role will also provide assistance and insight to the Xperience Commercial Team to drive product adoption with clients and prospects, building commercial awareness within our teams.
In this role, you will need a thirst for learning, a passion for people and be able to work collaboratively to leverage and develop the knowledge, skills, and experience within our consultancy team.
Job Responsibilities
What you’ll be getting up to on a day-to-day basis:
- Work with the Commercial Team in a pre-sales capacity to provide demos and quotations and assistance with proposals
- Carry out project scoping as required and engage fully with the client so that they clearly define their wants and needs
- Review client’s relevant internal business processes so that our optimum solutions can be designed/offered
- Document the client’s requirements so that appropriate solutions can be designed, and accurate project plans can be produced with the aim of guiding the client through a successful implementation
- Implement solutions for the client and provide training and support during the implementation phase across the core Business Central solution including:
- Data migration
- System testing
- System configuration
- Take ownership of all tasks assigned including liaising with clients as and when required
- Collaborate with other Business Solutions team members to work towards successful project delivery for our clients
- Provide application support to our clients via the Business Solutions Support Desk when required
- Act as a point of technical escalation, providing support to the wider Business Solutions team on support tickets where skillset and knowledge could result in a positive outcome for the client
- Be available to provide support to the client during the implementation phase of their project and respond in a timely manner to their queries and concerns
- Maintain positive client engagement satisfaction throughout the entire life cycle of the engagement with the client
- Work with the One Xperience strategy in mind at all times
- Take responsibility for one’s own professional development, through continuous learning, to ensure that any contractual or partnership accreditations or certifications are achieved
- Collaborate with peers and other areas of the business to increase internal product and service knowledge
Your Benefits
Benefits Package (*subject to specific contract terms):
- Private Medical Insurance on completion of probationary period for you, with option to add spouse and children and reduced cost*
- Salary Sacrifice Pension Scheme, 5% ER, 3% EE contributions
- Death in Service Benefit x 3 time base salary from commencement of employment
- Generous 30 Day Annual Holiday Entitlement (Jan-Dec)
- 8 Public Holidays
- Additional Guaranteed Birthday Leave- 1 Day
- Volunteering Day per year to support an Xperience chosen charity, or a charity of your choice
- Enhanced Sick Pay on completion of probationary period
- Bereavement Leave Policy
- Enhanced Parental Leave Policy
- Wellbeing Benefits (Mental Health Support, Flu Vaccinations etc)
- Long Service Awards commencing from 1 years’ service
- Monthly/ Annual Recognition Awards
- 36.25 hours working week
- Hybrid Working*
- Salary Sacrifice Cycle to Work Scheme*
- Salary Sacrifice EV Scheme coming soon*
- Employee Referral Bonus of £1500 per hire
- Discounted IT Purchase Scheme
- Company Funded Social Events
- Easily accessible and free car parking*
Competencies:
Communication
Conveys information and ideas clearly and respectfully. Listens to others and values different opinions. Respect confidentiality
Teamwork and Collaboration
Shares knowledge and works across departments and locations, working co-operatively and supportively with colleagues.
Results Focused/Problem Solving
Prioritizes tasks, overcomes obstacles, and accepts ownership of work assigned. Owns actions that deliver results.
Client and Commercial Focus
Is focused on understanding the clients’ needs and is driven to fulfil them. Strives to consistently meet service standards.
Xperience is an equal opportunities employer.
Experience Required
Essential Criteria:
- 3 + Years of professional experience working within Dynamics365 Business Central/Navision (2013 version onwards) as demonstrated by having worked on at least 5 or more full life cycle implementations of varying scale in at least one of the following industries:
- Finance
- Warehousing/ Distribution
- Construction
- Manufacturing
- Experience in design, implementation, support and management of Business Central solutions
- Ability to assist in developing accurate project plans, with a track record of delivering on budget and on time
- Ability to accurately estimate effort and time required from the team to deliver the solution the client needs
- Ability and relevant experience in working with clients with a diverse set of requirements across multiple industries
- Willingness to travel to our offices and client locations when required to meet the needs of the business
Desirable Criteria:
- Experience using third party solutions such as Continia and Jet Reports
- Working knowledge of Office365 and how it applies to the Dynamics 365 suite
- Previous experience of D365 Development using C/AL code
- Ability to produce reports in SSRS
- Demonstratable user experience of Power BI or other business intelligence skills
- Previous experience of working in a pre-sales capacity
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