Xperience

Sage CRM

Unlock new ways of working with Sage CRM, to drive revenue growth in your business.

Put your customers at the centre of your business

In a crowded market, customer experience is a key differentiator. With a complete view of your business and your customer data, you can work smarter to leverage trends and opportunities. Sage CRM ensures your business systems are connected to allow you to leverage real insights, improve satisfaction and retention and ensure growth.

Sage CRM Functions

Access tools to nurture customer relationships and convert more leads to sales. Sage CRM helps accelerate the sales process with easy identification of hot opportunities.

  • Accelerate the sales process and close faster with sales productivity tools
  • Predict performance with sales forecasts you can rely on
  • Utilise sales metrics and KPIs to drive improvement and ROI
  • Have the latest data available at a click with the mobile app

Get a higher return on your marketing investment by delivering relevant, targeted campaigns. Manage and monitor every aspect of a campaign, including email marketing.

  • Be more targeted to get more from your marketing spend
  • Maximise effectiveness by closely tracking campaign results
  • Track new leads through to sales opportunity
  • Integrate with email marketing tools for a complete solution

Drive business growth by improving customer satisfaction and retention. Avail of case management tools, increasing efficiency and effectiveness of your service staff.

  • Increase customer satisfaction by enabling faster response times
  • Automate manual processes to resolve tickets quicker
  • Respond to customers faster with an easy to search knowledge base
  • Report on critical metrics to drive efficiency

Sage CRM offers innate integration to Sage ERP, a single solution for your entire business, for optimum effectiveness.

  • Complete business visibility helps streamline decision making
  • Real-time insights to highlight trends and opportunities
  • Automation of processes reduce manual processing and duplicate data entry
  • Increased control helps to reduce costs, increase revenue and accelerate success

Download the Sage CRM Brochure

Interested in finding out more about Sage CRM? Complete the form to download the latest brochure and see how it can help you to improve your business efficiency, productivity and customer experience.

The Xperience Difference

We are a Sage Certified Partner – we can tailor and implement Sage solutions and provide training to meet your individual requirements.

We are experts in CRM – we have 133 years combined CRM experience across our project managers and implementation teams.

We have rigorous processes – we have rigorous governance, control and methodologies to minimise the risk of our projects.

We can help you transform – we can help you achieve true digital transformation by linking CRM to ERP and beyond.

Find Out More About Us

CRM Success Stories

“With Dynamics 365 for Field Service our engineers are able to complete all service steps electronically and, with instant access to stock levels and customer information they can complete maintenance tasks much faster and more accurately.”

Lisa Cresswell

BMG Labtech

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“The information available is brilliant. It allowed us to understand the volume and type of support calls better than we did historically! With better visibility we are able to make better informed decisions about our products and services, in line with customer needs!”

Michael Leeds

APR Telecoms

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“Essentially the three key benefits are: information, information and information! It isn’t data for data’s sake. Microsoft Dynamics delivers and organises salient and useable information to which everyone has access and which helps them to deliver more efficient and qualitatively better customer service.”

Lawrence Moore

Belvoir fruit Farms

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