Quality of internal IT systems impacts applicant choice of new employer

Published: 3 June 2021

With the growing role of information technology in our daily lives, it can be no surprise that we all appreciate the value of good quality internal IT systems. That is of course relevant in our private lives, but even more in a business environment. After all, modern office workers spend large parts of their working day behind their PC or laptop – especially when working from home-office! A recent study shows that office workers value well-implemented systems. Around 80% of the respondents indicate that information technology determines whether he or she can work optimally. Increasingly, bad solutions and poor implementations are a strong reason not to choose a new job or to leave an existing employer.

The quality of internal IT systems at an organisation can make or break an employment relationship. For a third of the youngest generation of employees, the millennials, positive feedback about the IT used in an organization is a reason to start working somewhere. For a third of all employees, tech stress and restrictive IT systems can be frustrating enough to find another job.

The ‘2021 State of Work’ by Workfront, a subsidiary of Adobe, shows that there are differences between countries and generations when it comes to decisions involving IT frustration or positive experiences. 37% of all millennials take the quality of internal IT systems into a decision to work somewhere, compared to 26% of Generation X. 50% of British and American employees indicate that they want to leave their organisation if information systems restrict them versus only 25% of the Germans employees.

It is no surprise that knowledge workers find well-designed information systems important to their work. Around 80 percent indicate that information technology is (very) important to improve their productivity. Only engaged managers are considered more valuable. A third indicate that he or she could be more productive and engaged if IT provided better support. Examples of this support are better information provision for planning & prioritisation, for remote collaboration, with an intuitive user interface and by automating everyday routine tasks.

IT is also considered important to be able to work well together. Around 60%  of the respondents say they depend on information technology. For example because of collaboration, work management, communication and planning & organisation. Additionally, 80% of those surveyed consider teamwork essential to stay in a job.

With the continued aging of their teams, winning the hearts of young and talented new employees is a crucial factor for many organisations. So if you want to be successful in that ongoing ‘war for talent’, it makes sense to make sure that your IT solutions, your business processes and the internal collaboration are nothing less than perfect.

About Xperience

We put our clients at the heart of everything we do, helping them accelerate performance, strengthen data security, increase agility, create streamlined processes and become data driven businesses. That’s why we have over 1,000 clients who are more efficient, more productive and more profitable just because they work with us. And, it’s why 95% of our clients say they would recommend us.​

We remove the challenges associated with siloed working, legacy systems and platforms, manual processes and inaccessible data helping businesses better serve their clients. We deliver solutions across functions from IT to finance and from sales to operations giving businesses the ability to transform throughout the organisation.​

For further information, please contact [email protected]



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