Dynamics 365 Business Central is Microsoft's fastest growing cloud ERP solution

Published: 4 June 2021

Dynamics 365 Business Central keeps growing at the speed of light! Microsoft’s cloud-based ERP solution for Small and Medium Businesses (SMB) recently exceeded the bar of 15,000 customer organisations. That’s a phenomenal growth of 1,000 new customers per month and it’s twice the growth of the previous period of time. On top of this, there’s also an impressive 200 percent growth of the number of users per implementation. These numbers probably make Dynamics 365 Business Central the fastest growing cloud ERP solution in the world.

Dynamics 365 Business Central now has over 15,000 customer organisations on its SaaS platform and is seeing 200 percent annual growth in users. These updated numbers came from Microsoft’s general manager Mike Morton, who spoke recently at Directions North-America event for Dynamics NAV and Business Central partners. In November 2020, Morton reported that Business Central exceeded the 10,000 customers milestone.

This implies a growth of 5,000 customer organisations in only 5 months time. This results in as much as 1,000 net new customers per month! This growth rate accelerates spectacularly since the monthly increase between October 2019 and November 2020 was 500 new customers on a monthly base.

The rate of growth in users is even surpassing the growth in new customers. There are a few different reasons for this, Morton clarified. One explanation is that existing customers are adding users over time. But Microsoft is also seeing larger Business Central SaaS deals now, he said, with the average number of users per implementation “going up significantly”. While some new customers still deploy five to ten seats, as most did in the early days of the product, Microsoft is now also adding customers of up to five hundred seats or more.

All these organisations trust on Business Central SaaS to be their source for taking countless small day-to-day operational decisions as well as their important strategical decisions. Many of them also use the solution as the backbone of their digital transformation processes.

Microsoft has a clear goal for the near future. The company is committed to making Business Central “the world’s best ERP solution for small and medium businesses”. One of the focus areas for the development department is to streamline the implementation – the ‘onboarding process’ in Microsoft terms. The goal is to make the onboarding process easier, faster and cheaper.

This improved onboarding process combined with the fast-growing number of reselling partners and the constantly growing number of available apps holds great expectations for a further rapid growth in the near future.

Morton assured his partners that, while the big news and updates are focused on Business Central in the cloud, both Business Central on-premise as Dynamics NAV will continue to be supported. “We’re very committed to these products,” he said. “Whether you are on-premise or in the cloud, Microsoft is behind you.”

Gemma McAnally, Xperience Business Solutions Director said: “Microsoft Dynamics Business Central is the perfect solution for SMEs. We have recently made it even easier for SMEs to adopt this solution through our Business Central Switch process. This allows businesses  switch in a matter of days, avoiding long drawn out implementations. Many small businesses do not want the disruption associated with large implementations but they still want the benefits of cloud based software and Business Central Switch provides the perfect solution to this.”


About Xperience

We put our clients at the heart of everything we do, helping them accelerate performance, strengthen data security, increase agility, create streamlined processes and become data driven businesses. That’s why we have over 1,000 clients who are more efficient, more productive and more profitable just because they work with us. And, it’s why 95% of our clients say they would recommend us.​

We remove the challenges associated with siloed working, legacy systems and platforms, manual processes and inaccessible data helping businesses better serve their clients. We deliver solutions across functions from IT to finance and from sales to operations giving businesses the ability to transform throughout the organisation.​

For further information, please contact [email protected]


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