Service Management Software

service365 is an industry-led service management solution, built on Microsoft Dynamics 365 Business Central.

service365 is a complete end-to-end service management software solution with comprehensive functionality and features designed to help your business gain greater control, improve margins and drive growth.

In the service management space, it’s vital your business can compete on both service levels and prices. To be able to outsmart your competition, an effective service management solution is essential. Why? It controls every element of service work- from planned and preventative maintenance, through to reactive call-out work. Which is where service365 comes in…

Service Management Benefits

service365 is a fully integrated service management system that will allow you to streamline and revolutionise how you manage your field service activities. Powered by Microsoft Dynamics 365 Business Central, this system is a complete end-to-end facilities management solution, enabling you to effectively and efficiently manage every aspect of your business including customer SLA’s, engineer scheduling, service call completion and invoicing.

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Key Functionality Includes:

  • Service contracts
  • SLA management
  • Service sites
  • Equipment register
  • Graphical resource planner
  • Planned and reactive maintenance
  • Van stock replenishment
  • Integrated invoicing
  • Full mobile solution

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  • Increased customer satisfaction
  • Improve utilisation and resource management
  • Streamline operations
  • Eliminate manual and duplicated processes to reduce costs
  • Single, fully integrated ERP, service management and HR software solution

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