Why Choose Xperience

Digital Transformation in the Service and Facilities Management Industry

Why Choose Xperience

Digital Transformation in the Service and Facilities Management Industry

A single system for all your Service and Facility Management industry needs

We drive business efficiencies through digital transformation. For us that means working through a single, integrated solution which removes siloed working and manual processes.

Working on the latest Microsoft Dynamics D365 Business Central platform and with leading providers for resource scheduling and mobile solutions, we have spent 6 years developing and continually improving a service and facilities management solution which has been built with and for the industry. Our experts who have over 100 years’ expertise of working and delivering solutions for the service and facilities management industry means that we combine smart technology, in-depth industry expertise and streamlined processes to ensure our clients have access to the latest thinking.

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Our investment

Our commitment to the service and facilities management sector is reflected in a £1M plus investment made by Xperience and our partners.  Based on Microsoft Dynamics 365 Business Central we pride ourselves in constantly seeking out new ways to improve by monitoring what our customers think to make sure that we are at the cutting edge of ERP software for service and facilities management sector.

Our team is made up of service and facilities management experts who live and breathe the sector which means that our clients benefit from the investment that we have made in our technology and people. Our future-proof solution ensures that our clients also benefit from the $400m investment per year in research and development in Dynamics 365 Business Central by Microsoft, giving them peace of mind that the solution they buy will be there for years to come.

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How we work with you

Our approach is unique in that the people who sell your solution are the same people who implement your solution. This means that there are no errors, no miscommunication and no mis-selling. This means we don’t need endless handover meetings between sales and the project teams. The same people that make the promises to you in the sales process are the same people who deliver the project.

We work in partnership with our clients helping them every step of the way. We understand that these projects are complex and that implementing ERP solutions may not be something that you have done before. We will challenge you to make sure that you are ready to take the project on and everything associated with it including resources, time and effort – signing off budget is only one element of implementing a new ERP solution successfully. Using our deep industry expertise, we will work with you to drive efficiencies into your processes, manage risk and deliver a solution that works for your business.

Our customers

Our relationship with our customers is based on trust and we have built a strong client base across the service and facilities management sector. We have a wide range of clients across facilities management, ground maintenance, air conditioning, refrigeration and catering equipment maintenance – 95% of whom would recommend us.

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Our People

Our people have extensive knowledge of the service and facilities management sector. They eat, sleep and breathe everything service and facilities management. Our people understand your challenges inherently and look to mitigate those challenges at every stage of the project. We are here to support our clients from scoping to planning, from training to adoption and anything in between.

Our accreditations


Our experts are here to help

Learn more about our Cloud solutions and how we helped our customers.