Emtec Group is a building services and engineering contractor providing professional, quality, cost efficient services throughout the UK.


Our Solution: NAVContracts Construction ERP Software

Established in 2003, the Group has grown substantially over the years and now employ over 400 people nationally. In recent years, Emtec Group have expanded, and now have several companies operating under the Group which offer a wide range of services.

To support the company’s growth efforts, Emtec Group decided to implement a fully comprehensive, construction industry-specific ERP solution. Supported by Xperience Dynamics, NAVContracts and NAVService are powered by Microsoft Dynamics 365 Business Central and will help the Group manage business operations going forward.

Business Needs

Prior to implementing NAVContracts and NAVService, Emtec Group used a bespoke version of Microsoft Dynamics 365 Business Central, which was supported by another Dynamics 365 Business Central partner.

Colin Hemphill, Group Finance Manager at Emtec Group comments, “We were limited by the capabilities of our previous solution when it came to things like reporting. It was also an older version of Microsoft Dynamics 365 Business Central, which we knew wouldn’t sustain going forward. Because of this, we decided to go to market, with the hope of finding a construction industry solution, tailored to meet our unique business needs, without being bespoke. When we learned about Xperience Dynamics and its industry-specific solutions, NAVContracts and
NAVService,  we felt it would be an excellent fit.”

Colin continues, “When we went to market, we looked at various ERP Partners. However, Xperience Dynamics stood out. Microsoft Dynamics 365 Business Central is widely used, and the fact that their offering came with industry functionality as standard, made our decision easier.”

Our Solution: NAVContracts Construction ERP Software

Since implementing NAVContracts and NAVService, Emtec Group are benefitting from a single, fully-integrated solution, which is now used by over 50 users across the organisation. Along with NAVContracts and NAVService, Emtec Group use NAVmobile for their service staff out in the field, Dime for scheduling services calls and resources, as well as Miracle Payroll.
Colin remarks, “We’ve been live now for three years and everything is going well. The solution has been greatly adopted by our staff and is making things like automatic invoicing and reporting run smoothly. It also makes it easier to get the information we need, for example NAVContracts provides us with a contract management system that gives us real-time control on our contracts such as profitability, costs and revenues, and it helps us spot any potential problems as they happen. This gives us the opportunity to react quickly, minimising risk and ensuring profitability. We can also easily tailor reports to suit our business processes.”

Colin adds, “The add-ons also work seamlessly, Miracle Payroll for example integrates extremely well with our timesheets.”


Since implementation, Xperience Dynamics continue to support Emtec Group. Colin concludes, “Everything is going great. If there are ever any issues, the team really do go out of their way to find a quick resolution. Not only do they fix the issue, there is always a solution to ensure things run smoothly moving forward. It’s great to be working with an excellent team!"
Construction NAVContracts is a construction specific software solution, rich in industry functionality and built on Microsoft Dynamics 365 Business Central.