CRM for Financial Services

We’ve worked with financial services organisations big and small, since 2001, and understand the complex processes and legislation requirements of the sector. We have a range of solutions to help you improve client portfolio management with regulatory compliance and protection of the sensitive customer data.

Why Us? Success Stories

CRM is an Essential Tool for Financial Services

Understand Your Customers Better

Get a 360 degree view of your customers to improve customer satisfaction and increase loyalty.

Manage & Track Opportunities

Utilise time and resource effectively, nurturing leads from the first contact through to the final sale.

Increase sales

Use business intelligence and data insights to identify opportunities for cross sell and up sell increasing revenue from your customer base.

Be Personal

Send targeted offers to each customer based on their individual profiles, risk tolerance and needs.

Maximise Efficiency

Utilise inbuilt workflows to automate administrative tasks to increase productivity for maximum efficiency.

Streamline Operations

Customise your CRM solution to match your business processes, products and services.

Integrate with Back-Office Systems

Link your CRM database to existing solutions and view all customer data in a single system.

The Xperience Difference

Personalised Advice

We know every business is different and will work with you to understand your needs and make personalised recommendations.

Industry Knowledge

We understand the security and privacy expectations of your industry and will meet them with our industry-leading security standards.

Proven Results

Our solutions enable you to harness your customer data to increase service levels and in turn, sales, while reducing operational costs.

The Jordans Group
“18 months on and everything’s running without a hitch,” Liz says. “It’s intuitive and easy to learn, giving higher rates of user adoption and it’s flexible so we always know that we can get it fine-tuned to deliver to our specific requirements. Our old system meant we’d put lots of information in but it wasn’t that easy to get it out. But with Infor CRM reporting and analytics are excellent. It gives graphical representation as well as detailed data which is great. So from a business intelligence point of view it’s been outstanding.
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