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New Features of Microsoft Dynamics 365 CRM – Wave 2

Published: 22 November 2024

Are You Leveraging the Latest Features of Dynamics 365 CRM?  

Microsoft Dynamics 365 CRM is constantly evolving to help businesses streamline operations, enhance customer engagement, and drive growth. But are you taking full advantage of the newest tools and updates?   

What Are Release Waves?  

Microsoft’s Release Waves introduce new functionality into Dynamics 365 CRM every six months, with features designed to meet the evolving needs of modern businesses.

The latest Dynamics 365 CRM Wave 2 Release – Announced in September 2024, this webinar includes game-changing tools and features such as:

  •  AI-driven insights to help your team make smarter, faster decisions.
  •  Copilot integration with Dynamics 365 CRM for enhanced team collaboration.
  •  Improved customer experiences.   
Features of Dynamics 365 CRM

Discover the Latest Features of Dynamics 365 CRM 

Missed our live session? Don’t worry! you can still access the key insights from the 2024 Release Wave 2 Webinar, hosted by Dynamics 365 experts Pauline and Sam. This on-demand recording dives deep into the most exciting updates from Wave 2 and explores how they can revolutionize your CRM experience.   

 

What’s Covered in the Webinar? 

  • Microsoft’s Wave Release Strategy: A clear understanding of how updates are rolled out.   
  •  Key Features of the 2024 Release Wave 2: Learn what’s new in Dynamics 365 CRM.  
  • Sales Innovations: Explore AI-powered tools like Copilot that empower your sales team.  
  • Power Platform Enhancements: Learn how to streamline workflows and boost productivity.  
  • Customer Insights & Service Features: Discover the tools driving better customer experiences. 

Fill out the form below and gain exclusive insights into the newest Dynamics 365 CRM Wave 2 Release features

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Upcoming Dynamics 365 CRM Events

Events

Microsoft Dynamics 365 CRM Online Demo

Tuesday 18th February 2025, 10.30am - 11.00am

Come along to our Dynamics 365 CRM Demo! We're giving you the opportunity to see it live in action. Sign up today

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