With a well implemented CRM solution, it is possible to leverage your client and prospect data to be more targeted. By focusing efforts where you have the best chance of success, your people will be more effective, closing more opportunities and increasing revenue.
Manage customer relationships efficiently for improved forecasting and reporting throughout the sales process. Streamline and automate processes so your sales team can sell more.
In-built tools enable you to manage, track and measure multi-channel marketing activities with ease. Execute highly targeted campaigns and timely initiatives for maximum impact and ROI.
Empower your service professionals with advanced issue tracking and resolution tools to deliver a seamless and responsive service, for the ultimate customer experience.
Turn high volumes of data into insight, monitor productivity, analyse trends and identify any issues to focus attention and resource on the most profitable business activities.
Download the Infor Cloudsuite CRM Brochure for more information on how it can help you increase sales conversion rates, customer retention and, ultimately, profitability.
We are an established Infor Partner – we have been successfully implementing Infor CRM since 2004.
We are experts in CRM – we have 133 years combined CRM experience across our project managers and implementation teams.
We have rigorous processes – we have rigorous governance, control and methodologies to minimise project risk.
“Xperience structured the changeover so seamlessly that we scarcely didn’t noticed any disturbance at all, our upgrade has been so seamless and straightforward, we wish we’d done it sooner.”
Ruth McConnell
Kilhorne Bay Seafoods
“The most important benefit for us was to be able to improve the sharing of information. We use a lot of Excel spreadsheets. With Office 365 there is a single master document that is always bang up-to-date and which only one person can work on at any one time. So there’s never any risk of having multiple copies or worrying that someone else might have a more up-to-date version.”
Andrew Bonnett
Rutland Lighting
“No matter where I am, I can dial into my remote desktop and access everything I need. We’ve been with Xperience for a number of years now. Having quarterly reviews with our Account Manager, Gareth, allows us to look at all of our support hours in line with our contract. It’s great because we have full transparency and know what to expect!”
Stuart Annesley
The Door Store
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