With a well implemented CRM solution, it is possible to leverage your client and prospect data to be more targeted. By focusing efforts where you have the best chance of success, your people will be more effective, closing more opportunities and increasing revenue.
Manage customer relationships efficiently for improved forecasting and reporting throughout the sales process. Streamline and automate processes so your sales team can sell more.
In-built tools enable you to manage, track and measure multi-channel marketing activities with ease. Execute highly targeted campaigns and timely initiatives for maximum impact and ROI.
Empower your service professionals with advanced issue tracking and resolution tools to deliver a seamless and responsive service, for the ultimate customer experience.
Turn high volumes of data into insight, monitor productivity, analyse trends and identify any issues to focus attention and resource on the most profitable business activities.
Download the Infor Cloudsuite CRM Brochure for more information on how it can help you increase sales conversion rates, customer retention and, ultimately, profitability.
We are an established Infor Partner – we have been successfully implementing Infor CRM since 2004.
We are experts in CRM – we have 133 years combined CRM experience across our project managers and implementation teams.
We have rigorous processes – we have rigorous governance, control and methodologies to minimise project risk.
“With the integration we were able to eliminate the double-entry of customer information, which helped us clean up our data and make it reliable. We have already identified that 8% of our active customers were not entered on our old CRM, so were never marketed to. Altogether we reduced the time-consuming administration processes, saving around 40% time for every new record we setup.”
Tim Holyomes
Hytek
“I remember at year end having to go home and work most of my weekend to make sure that we met the submission deadline. We were so busy focussing on our customers that we didn’t have time to do this as part of your day-to-day work. Now, with the new processes and technology, I can process our year end in 2-3 hrs in an evening. With Sage 200cloud our accounts now go directly to HMRC from Sage and we have cut year end processing times by 80-90%. “
Denis Ferguson
Caffe Society
For Auger Torque, having a global collaborative team is hugely reducing the R&D time, getting the right product to market faster and stopping us wasting time. With the new optimised process the’re keeping momentum and getting the buy-in from everybody, ensuring all teams have insight into the design, replacing the linear process we had before. “
Alistair Brydon
Auger Torque,
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