Xperience

Infor Cloudsuite CRM

Enable sales, marketing and customer service teams to get to know your customers better and increase revenue.

Empower your business to work smarter

With a well implemented CRM solution, it is possible to leverage your client and prospect data to be more targeted. By focusing efforts where you have the best chance of success, your people will be more effective, closing more opportunities and increasing revenue.

Infor Cloudsuite CRM Functions

Manage customer relationships efficiently for improved forecasting and reporting throughout the sales process. Streamline and automate processes so your sales team can sell more.

  • Maximise your business relationships with sales productivity tools
  • Increase sales revenue with pipeline management tools
  • Prioritise your activities for maximum effectiveness
  • Interpret your data with highly visual reports

In-built tools enable you to manage, track and measure multi-channel marketing activities with ease. Execute highly targeted campaigns and timely initiatives for maximum impact and ROI.

  • Understand which activity generates the best ROI and repeat
  • Manage and report on all campaigns easily
  • Segment your audience for more targeted marketing
  • Never miss a lead again with lead management tools

Empower your service professionals with advanced issue tracking and resolution tools to deliver a seamless and responsive service, for the ultimate customer experience.

  • Route your customer tickets with defined processes
  • Manage, meet and exceed your SLAs
  • Respond quickly with quick search and knowledgebase tools
  • Allow your customers to help themselves with a self-serve portal

Turn high volumes of data into insight, monitor productivity, analyse trends and identify any issues to focus attention and resource on the most profitable business activities.

  • Gain a 360 degree view of your business
  • Focus efforts based on real-time insights
  • Interpret data easily with visual reports and dashboards
  • Get started quickly with pre-built dashboards

Download the Infor Cloudsuite CRM Brochure

Download the Infor Cloudsuite CRM Brochure for more information on how it can help you increase sales conversion rates, customer retention and, ultimately, profitability.

The Xperience Difference

We are an established Infor Partner – we have been successfully implementing Infor CRM since 2004.

We are experts in CRM – we have 133 years combined CRM experience across our project managers and implementation teams.

We have rigorous processes – we have rigorous governance, control and methodologies to minimise project risk.

Find Out More About Us

Infor Cloudsuite CRM Testimonials

“We are able to manage customer information more effectively so that we don’t lose sight of anything that may impact on the customer experience. We only have to go to one place for customer information which means know exactly what needs to be done. This has made a massive difference.”

Stewart Hawker

Dunlop

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