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How to Increase Employee Engagement with Microsoft Dynamics 365 Business Central

What we would call the ‘typical office environment’ is evolving faster than ever. You don’t choose the systems you use; your staff does. This is why getting employees to adopt the tools YOU want them to can be like fitting a square peg in a round hole.

Why? Because while implementing efficiency-driving technologies like Microsoft Dynamics 365 Business Central is great, if your staff aren’t on board then even the best of intentions can fall flat.

Fortunately, the lovely folks at Microsoft have done their best to put a smile on the faces of those who use their systems. But what is the key to making that smile stay? Here we explain all you need to know…

Be Transparent

Employees want nothing more than involvement in the big decisions that will impact their lives. In the pre-deployment stage, ask their opinion, at the end of the day, they need to use the new system to carry out their day-to-day activities! They’re on the bottom line and will probably have the best insights!

Once the system is implemented, allow them to provide feedback, and assume a policy of knowledge-sharing, so that those who use the system feel part of a collaborative organisation, where their ideas are of value.

Top Tip: Rather than highlighting the features of the technology, introduce the benefits that will excite the crowd: make sure teams work more closely with one-another using document sharing; demonstrate how employees can use time more efficiently through project overviews, and celebrate the disappearance of mundane tasks that only weigh on their days.

Celebrate Flexibility

The joy of a cloud-based system is that it introduces new levels of flexibility. As working-from-home, becomes the new norm, How to Increase Employee Engagement with Dynamics 365 having increased by a fifth in the last ten years to reach a record 1.5m people, it is crucial for employers to accommodate this new work style to stay competitive and attract top talent.

Microsoft Dynamics 365 Business Central has all you need to make your teams a part of remote working culture, where staff feels empowered to work together, enjoying the perfect mix of real-time information, productivity, and collaboration tools. Team members can easily share documents, collaborate across integrated messaging systems and work on projects on any device, whether in the office, at home, or on the road. Documents are safely stored, synchronised and shareable at a moment’s notice— making collaboration easy.

Top Tip: Unchain your desktops and provide your team with devices that have mobile capabilities, allowing them to stay connected, secure and be empowered! Establish the New Norm Change must come from the top, so not only is its vital business leaders make the best use of the new software, management must embrace it as well. We all look to those in positions of authority to establish expectations, so be sure those with seniority lead by example and encourage such behaviours to spread throughout the organisation.

Top Tip: Just because you’ve always done it that way, doesn’t mean it’s how it should be done! Listen to feedback from all staff across your organisation. Empower staff to find new and smarter ways of working – and it could be of benefit to the entire organisation.

Establish a Feedback Loop

90% of leaders agree that cloud-based collaboration has the potential to improve business processes. If you’re thinking “I agree with that too, but why aren’t we doing it?” then you’ve taken the words out of our mouth!

Microsoft Dynamics 365 Business Central shouldn’t be an install and the set to one side. As a manager, you should inspire interaction with your teams and focus on ways the system can continue to improve the workplace – considering improvements post-integration. Equally, by instilling an atmosphere of shared accountability, you will increase collaboration between teams, which will encourage uptake of the new applications and relationships will blossom under the roof of a single platform.

Top Tip: Be open to changes. This will demonstrate how every effort is being made to improve the day-to-day lives of those who offer their best for the good of the company, which will naturally serve to engage the workforce.

Key takeaways

This is all very simple. 90% of leaders agree that cloud-based collaboration has the potential to improve business processes. Right, these are only statistics and you want concrete answers on how to increase user engagement once you install Dynamics 365, with productivity, efficiency and collaboration gains. So here it is:

  • Microsoft Dynamics 365 Business Central is all about efficiencies: Be sure to allow enough employee access so that the entire workforce can benefit from the widespread availability of information, performing sales analysis in only a few clicks (no more weekly emails to accounting!)
  • Microsoft Dynamics 365 Business Central is all about productivity: Showcase how it allows anyone to use their own device, work from a flexible location or co-ordinate a distributed workforce.
  • Microsoft Dynamics 365 Business Central is all about collaboration: Invite your workforce to provide feedback and contribute their own creativity to push your organisation forward, at the end of the day, it’s them who will be using the product on a daily basis.

For more information on Dynamics 365 Business Central, click here >