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Advance your marketing capabilities by combining data and processes with sales, taking your marketing to the next level. Dynamics 365 for Marketing delivers customer interaction insights to help you to deliver consistency across your sales and marketing teams. Create a seamless customer experience to increase customer retention, reduce sales cycles and increase conversions.How to Build Profitable Customer Relationships
Manage marketing campaigns from start to finish tracking ROI of each activity. Create Dashboards, or real time reports with Power BI, that provide at a glance performance information.
Improve lead handling to enhance the customer experience. Create automated workflows based on lead scores for effective lead routing and nurturing which guides customers through the sales cycle.
Identify customer behaviour trends and predict future sales with Dynamics 365 for Marketing. Use customer insights to segment your audiences and target them with products and services that add value.
Harness sales and marketing data to build a 360 view of your customers, identifying patterns in behaviour and new opportunities. Use this insight to create a sales and marketing strategy that drives results.
Utilise the embedded social listening tools to stay up to date with trends and customer requirements to inform your strategy. Deliver and measure timely campaigns across multiple channels that drive social engagement.
Share data, content and insight between your sales and marketing teams, ensuring each customer and prospect interaction is maximised and no sales opportunities are wasted again.