Xperience

Why Xperience for Dynamics 365 CRM

Digital Transformation in Customer Relationship Management (CRM)

An integrated system

We drive business efficiencies through digital transformation. For us that means looking at how we can help solve the challenges of the clients that we work with. We want to make life easier for you. For us that means providing a single system to help our clients to build deeper relationships with their customers, grow more, discover new insights from business data and do business anywhere. Working on the latest Microsoft Dynamics 365 CRM platform we combine intelligent technology, deep CRM expertise and processes to ensure our clients have access to the latest thinking.

Clients also benefit from the wider Microsoft suite as they grow and evolve. Dynamics 365 CRM has the added advantage of integrating fully with your Outlook and other Microsoft 365 (formerly Office 365) applications such as Teams, Power BI and SharePoint as well as core applications such as ERP which means that you get a clearer view of your whole business and collaboration and productivity is enhanced to create a connected, modern workspace.

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Our investment

Our future proof solution is based on Microsoft’s Dynamics 365 CRM software. With over 5 million users worldwide and an R&D spend of $2 billion annually, clients who invest in Dynamics 365 CRM can depend on a solution that will continue to develop and will be there for years to come. We have also invested heavily in our CRM professionals including accreditation’s and training and development which means that our clients benefit from the investment in technology and people.

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How we work with you

We work in partnership with our clients helping them every step of the way. We use agile methodologies depending on your requirements. We have a quick start programme for small businesses through to complete project programme management for medium to large organisations.

We are the friendly challengers. We will make sure that we understand what your challenges are, what you want to achieve and what success looks like for you and implement a project plan specific to your requirements. With Xperience, one size does not fit all. Using our deep industry expertise, we will work with you to drive efficiencies into your processes, manage risk and deliver a solution that works for you.

Our customers

We work in partnership with our clients and have built a strong client base across the UK. We have 430+ clients who use our CRM solutions daily to help empower their businesses to do more. No matter your size or industry challenges we can tailor our CRM solution to suit your needs and with 95% of our customers recommending us, you know that you are in safe hands.

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Our People

Our accredited people have in-depth CRM expertise across industry size and vertical. We have built up our knowledge and our team over 15+ years and have a combined experience of 240 years. We live and breathe Microsoft Dynamics 365 CRM and the Microsoft suite from CRM to ERP and Office 365. Our people understand your challenges inherently and look to mitigate those challenges at every stage of the project. We are here to support our clients from scoping to planning, from training to adoption and anything in between.

Our accreditations

 

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Learn more about our CRM software and how we can help you meet your needs.