GMI choose Business Central implementation to facilitate growth

Client(s): GMI Group
Key Contact(s): Trevor Foster, Business Systems Manager
Industries
Products
Solutions
Partner(s): Microsoft

Formed in 1986, GMI Construction is a growing, well-established, successful building and construction services company operating across the North East, North West, and the Midlands with offices in Leeds, Manchester, Birmingham, and Stockton-on-Tees.

The Challenge

GMI has expanded its office locations and increased its workforce to over 280 employees, as part of a 10-year
vision to grow the business. To enable this growth, it was apparent to Thomas West, Technology Director of GMI that the existing systems in place would not meet the needs of the business.

Thomas explains  “Our business was growing, and we had put in place plans for further expansion over the next 10 years, so we felt it was time to begin improving processes and efficiencies within our organisation. We identified several challenges across the business. For example, only people in the finance department had access to our existing finance system. This presented a challenge across the business as different departments required up to date information on the business performance and a single version of truth across project information to do their roles effectively. We also discovered that there was a significant level of duplication of effort throughout the business as different departments relied on different systems. We knew we needed some way to centralise these activities so that we could have a full view across the business and maintain control, especially with further expansion on the horizon.

Why Xperience?

The Xperience approach provided continuity throughout the entire project; the same people who were involved in the initial meetings, demonstrations and scoping were then involved throughout the rest of the project.

– Thomas West, GMI Business Systems Manager

He went on to explain why GMI chose Xperience to carry out his project “Xperience took the time to scope out the project which gave us the confidence that the solution would meet our needs. This was especially important to us. We felt reassured knowing that there would not be any broken promises during project delivery, and we were set up for a successful project. We have used the scoping document several times throughout the project, and it has been used as a blueprint for how a project should be prepared and completed within the business.”

Defining the scope of the Business Central implementation project

Andrew Cavey, Chief Commercial Officer at Xperience worked closely with GMI during the initial scoping project to ensure that the solution would fit the needs of the business.

Andrew recalls “The workshops we held with GMI were really insightful. It was clear that the business wanted to extend the use of their systems beyond just the finance function. There was real focus on engaging with all departments and removing the need for disparate systems and data silos. “

He went on to say, “GMI wanted data to be entered once at the source and then flow through into the finance system. However, it was vital to ensure that there were controls in place to maintain the accuracy and integrity of the data.”

Based on information gathered from the scoping project Xperience recommended that GMI Construction implement Contracts365, powered by Microsoft Dynamics Business Central, Jet Reports, and Continia Document Capture.

Download the full Case Study

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