Business Applications Lead Consultant (Sage)

Role Details

Job Description

Xperience helps SMEs unlock the full potential of their business using Digital Solutions, built with Xperience. Our industry experts get to know our client’s business inside and out, exploring processes, pain points and people, to build tailored technology across Cloud & IT Services, Cyber Security, CRM, and ERP. With solutions designed around client operations, we provide the freedom to be more productive and focus on what is important for your business – without getting side-tracked by administration. At Xperience, we create digital solutions with the power to improve and protect your business, both now and in the future.  

Our people are what make us different. They are the primary reason our clients recommend us. Their unique skills and infectious energy help our clients focus on what matters most. Our people actively engage with clients using a collaborative style that prioritises teamwork and trust. As a rapidly growing business, we look for people who share our values (of integrity, collaboration, ambition and success) to come on our growth journey with us and create an amazing career #BuiltwithXperience.  

The Role

The Business Applications Lead Sage Consultant will be responsible for the successful requirements gathering, design, implementation and support of solutions for our clients. The role will also provide assistance and insight to the Xperience Commercial Team to drive product adoption with clients and prospects,  and build commercial awareness within our teams.

The Lead Consultant will be a seasoned Sage functional consultant and subject matter expert with a broad knowledge across the Business Applications portfolio for the UK SME market. 

The Lead Consultant will take full ownership of all projects and will have a key role in mentoring and supporting other Business Applications Consultants. You’ll have the opportunity to add real value, shape a client centric culture in our business and work with a range of talent at all levels, ultimately supporting the business to drive commercial value through our people.

Job Responsibilities

• Work with the Commercial Team in a pre-sales capacity to provide demos and quotations and assistance with proposals.
• Carry out project scoping as required and engage fully with the client so that they clearly define their wants and needs. At this stage it may also be necessary to review the client’s relevant internal business processes so that our optimum solutions can be designed/offered.
• Document the client’s requirements so that appropriate solutions can be designed and accurate project plans can be produced which guide the client through a successful implementation.
• Works independently on project implementation training and support with the client across the wide portfolio of Sage including:
  1. Data migration
  2. System testing
  3. System configuration
• Ownership of all tasks assigned including liaising with clients as and when required. This will include all administrative aspects of the project including:
  1. Client agendas
  2. Full job card management
• Co-ordination and collaboration with other Business Applications team members to work towards successful project delivery for our clients.
• Develop and maintain a broad product knowledge across the Business Applications portfolio which drive continued product adoption across the business, whilst anticipating and ensuring that the company’s offerings are in line with market and competitor trends.
• Take responsibility for one’s own professional development, through continuous learning, to ensure that any contractual or partnership accreditations or certifications are achieved.
• Provide support and mentorship to other Business Applications Consultants acting as a subject matter expert, by sharing knowledge and developing others whilst collaborating with other areas of the business to increase internal product and service knowledge and client product/service adoption.
• Provide support to our clients by working on our Support Desk. This includes acting as a point of escalation for support incidents, within the Business Applications department, providing advice and assistance to aid in the resolution of support incidents.
• Be available to provide support to the client during the implementation phase of their project and respond in a timely manner to their queries and concerns.
• Maintain positive client engagement satisfaction throughout the entire life cycle of the engagement with the client.
• Work collaboratively across departments and locations, demonstrating company values and behaviours.
• Work with the One Xperience strategy in mind at all times 

Your Benefits

• Private Medical Insurance 
• Pension Scheme 
• Generous 30 Day Holiday Entitlement plus 8 Public Holidays  
• Additional Guaranteed Birthday Leave  
• Volunteering Day  
• Sick Pay 
• Bereavement Leave 
• Enhanced Parental Leave  
• Wellbeing Benefits (Mental Health Support, Flu Vaccinations etc)  
• Long Service Awards 
• Recognition Programme  
• 36.25 hours working week 
• Hybrid Working  
• Cycle to Work Scheme  
• Employee Referral Bonus 
• Discounted IT Purchase Scheme  
• Company Funded Social Events 
• Death in Service Benefit 
• Easily accessible and free car parking   

Experience Required

Essential: 

• 5+ years of professional experience working within Sage 200 to include:
  1. Sicon Manufacturing
  2. Sicon WAP
  3. Sicon Projects (job costing)
  4. Sage 50
  5. CIM50 Manufacturing
  6. Draycir / Eureka Add-On
• Ability to assist in developing accurate project plans, with a track record of delivering on budget and on time
• Demonstrable knowledge of finance/accounting practices
• Good working knowledge of Windows and Server Operating Systems  
• Advanced MS Excel skills (eg. vlookups, pivot tables)  
• Demonstrable SQL skills 
• 5+ years experience in design, implementation, support and management of Sage solutions 
• Working knowledge of Office365
• Ability to accurately estimate effort and time required from the team to deliver the solution the client needs 
• Experience in coaching and mentoring other consultants within your field  
• Ability and relevant experience in working with clients with a diverse set of requirements across multiple industries
  
  

Desirable Criteria: 

• Up to date accreditations in:
  1. Sage 200 Financials
  2. Sage 200 Commercials
  3. Sage 200 Bill of Materials
  4. Sage Report Designer  
• Previous experience of the manufacturing industry 
• Previous experience of working in a pre-sales capacity 

Apply Now