Category: Technology in Business

IT Horror Stories – When Disaster Recovery Has Gone Terribly Wrong

Tuesday October 30, 2018

IT Horror Stories – When Disaster Recovery Has Gone Terribly Wrong

Data loss and no existing backup. Surely that couldn’t happen to a modern business, or could it? This Halloween we... Read More

When Do I Need To Start Preparing For Making Tax Digital?

Tuesday October 16, 2018

When Do I Need To Start Preparing For Making Tax Digital?

According to the Institute of Chartered Accountants in England and Wales (ICAEW), with less than six months to go before Making... Read More

Sage 200 Extra

Wednesday September 5, 2018

The Everyday to Sage 200 EXTRAordinary: Sage Brand Evolution

In recent years, Sage 200 has undergone a major transformation tapping into the cloud market and launching a set of... Read More

How to improve customer service levels

Monday August 13, 2018

Are Customer Query Volumes Rising? How To Improve Customer Service Levels

Are you dealing with an endless line of support tickets? Do you wonder how you can stay on top of customer service queues? Are... Read More

GDPR for IT Managers

Tuesday August 7, 2018

GDPR For IT Managers: How To Align GDPR With Business Objectives?

Has GDPR taken over your life? Is compliance and risk management on top of your agenda?  Do you wonder how... Read More

Is your business running you? How to improve your business performance

Friday July 27, 2018

Is Your Business Running You? How To Improve Your Business Performance

[2 min read] Are you buried under the pressure of handling every problem, answering every call, replying to every email,... Read More

Change Management Tips To Boost Your Project Success - Xperience IT Support

Tuesday January 2, 2018

New Year, New Software: Change Management Tips For Project Success

From creating improved customer experiences to a renewed focus on collaboration and employee productivity, 2018 will be a year where... Read More

CRM Trends to Watch in 2018 - Xperience IT Support

Wednesday December 6, 2017

CRM Trends To Watch In 2018

According to Forrester, we’re five years into the Age of the Customer, where consumers have the ability to shift markets and... Read More

Business Reporting Power BI for CRM - Xperience IT Support

Monday November 27, 2017

Power BI For CRM: Reporting Nirvana Or Just The Media Noise?

Positioned by Gartner as a leader in Business Intelligence and Analytics Platforms, Microsoft Power BI has become a tool of... Read More