Category: CRM

Businesswoman working in the office, Act Custom Tables

Monday November 26, 2018

How Can Act Custom Tables Help Overcome Data Silos?

Do you record insurance policy details, product catalogues, mortgage information, or project management dates outside your Act CRM?  Have you... Read More

How to improve customer service levels

Monday August 13, 2018

Are Customer Query Volumes Rising? How To Improve Customer Service Levels

Are you dealing with an endless line of support tickets? Do you wonder how you can stay on top of customer service queues? Are... Read More

Sales Pipeline Visibility, Sales Pipeline Analysis

Monday July 16, 2018

Poor Pipeline Visibility? 4 Ways CRM Can Improve Your Sales Pipeline Analysis

Are you missing out on the most promising customers? Why do you win some sales, but lose others? Do you consider forecasting as a painful and... Read More

How to retain customer loyalty - Xperience IT Solutions

Wednesday June 20, 2018

Are competitors stealing your customers? 3 tech trends to retain customer loyalty

How long do you keep customers waiting on the phone? Do support queries build up? Do your sales team take... Read More

Office 365 and Dynamics 365 Business Productivity in the office

Wednesday June 13, 2018

Office 365 + Dynamics 365 = A Perfect Productivity Formula

Did you know employees spend around 40% of their day switching between systems? That’s 16 hours per week! How much of your... Read More

3 Reasons Why A Growing Business Needs Dynamics 365 Platform - Xperience IT Services

Monday June 4, 2018

3 Reasons Why A Growing Business Needs Dynamics 365 Platform

Microsoft has long been a pioneer of enterprise technology and we have welcomed their new Dynamics 365 offering with open... Read More

Employee Engagement Dynamics 365 - Xperience IT Support

Friday May 25, 2018

How To Increase Employee Engagement with Dynamics 365

What we would call the ‘typical office environment’ is evolving faster than ever. You don’t choose the systems you use,... Read More

Love Dynamics 365 for Sales - Xperience IT Solutions

Thursday February 15, 2018

4 Reasons to Love Dynamics 365 for Sales

Nowadays, it’s fairly easy to seek out a cost effective CRM solution that ‘does what it says on the tin’... Read More

CRM Trends to Watch in 2018 - Xperience IT Support

Wednesday December 6, 2017

CRM Trends To Watch In 2018

According to Forrester, we’re five years into the Age of the Customer, where consumers have the ability to shift markets and... Read More