Xperience

Act Support

Get Act Technical Support from a Business Partner you can trust. We are the current Act International Partner of the Year, call us today to find out how we can help you get more from Act.

Subscribe, Sit Back and Relax

With technical support included at no extra charge throughout your subscription period, you can get the help you need to quickly resolve technical issues and keep your business running error free… smooth sailing!

Support You Can Rely On

Our Act support team is manned by Act Certified Consultants who are on hand to provide help and technical assistance for all versions of Act, from Act v6 through to the latest release.

  • A total of 15 Partner of the Year awards in its 18 years as an Act! Business Partner
  • One of the most credible and trusted UK partners

With an Act technical support contract, you get unlimited telephone and remote assistance from our certified Act consultants.

Should the need arise, we can deliver support at your offices, assisting with system design, installation, configuration and customisation.

If you don’t want to be tied into an annual Act support contract we can provide support services to you on an ad-hoc basis, chargeable by the hour.

“We have been a customer for the past 5 years, and in all that time, the outstanding service levels have not wavered. It is a pleasure dealing with an organisation who at the very least meet, but usually exceed your expectations.”

Shaun Parfett
Oakes Bros
Find out more about Act

Learn more about Act CRM and how it has helped out customers by downloading our brochure.

See how we helped businesses to drive efficiency with Act

“The biggest benefit of Xperience Support for me personally is that it’s freed me to get on with the running of the business. I used to be tied up with all manner of time-consuming IT tasks. Now, I simply ring the guys at Xperience and say: ‘I need this doing, can you do it?’ And I know I can just forget about it, it’s no longer my problem.”

Iain Caville

Measurement Solutions

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“Act is good for our clients. It’s good for the company. It’s good for regulatory responsibilities. It does the job for financial services. As for Xperience their turnaround times are very impressive. If we’ve got a problem, they always respond to us quickly”.

Cheryl Vince

Rathmore Financial

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“Act is proving invaluable when it comes to organising our customer details in one place. It’s so malleable – we had it customised to include the date of client appointment, the reference and the agency, the expert involved, the location they’re seeing them, the appointment date & time, and the fees for the expert and for us. We can instantly see everything in one place.”

Stefan Bullman

Rapid Response Reporting

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