Microsoft Dynamics 365

Transform your business with Microsoft Dynamics 365, a cloud-based solution made up of easy to use ‘business apps’ to help you manage customer interactions, products and services, optimise operations and improve productivity.

The next generation of CRM and ERP applications - Be more flexible, more productive, more insight driven and more agile.

Microsoft Dynamics 365 is the next generation of smart business applications hosted in the Cloud.   

Breaking down the barriers that traditionally exist between CRM and ERP, Dynamics 365 brings together a unique set of capabilities for businesses spanning ERP and CRM functions. Core to the Dynamics 365 solution are Microsoft Dynamics 365 CRM and Microsoft Dynamics 365 Business Central. It is made up of business apps which work together seamlessly to help you manage your entire business, from accounting to customer service, sales, and  marketing to supply chain and projects, no matter what industry you’re in.

This integrated cloud-based CRM and ERP solution offers intelligent applications that seamlessly integrate with Microsoft Office 365This brings collaboration and productivity to the heart of your business with intelligent insights brought straight to the tools you are using every day including Outlook and Teams.  

How does Microsoft Dynamics 365 work?

Dynamics 365 allows you to manage your entire business from a single cloud solution – made possible by easy data management and interoperability across all apps. Thanks to this functionality you can:

  • Buy what ‘s right for your your organisation to avoid unnecessary overheads and complexity
  • Easily add other Dynamics 365 & Office 365 apps, LinkedIn and other data sources
  • Switch simultaneously between apps and enjoy real time data flow to keep tabs on your business

Find out more about Microsoft Dynamics 365

Dynamics 365 Applications

Empower your sales reps with insights to anticipate and meet customer demands, personalise relationships, improve pipeline visibility and increase sales.

Use customer insights to execute personalised campaigns, improve retention rates and increase conversions. Automate processes to maximize marketing ROI.

Equip your agents with the right information to timely resolve customer queries across channels to increase satisfaction and retention rates.

Optimise resource planning to manage reactive and emergency work, improve first-time fix rates and increase customer satisfaction.

Manage your entire business from finances and operations to sales & customer service with a single solution for real-time visibility to make informed decisions

Increase employee productivity and optimise resources to deliver profitable projects on time and within budget for greater customer satisfaction.

Microsoft Dynamics 365 - Modules

Transform your business with Microsoft Dynamics 365, a cloud-based solution made up of easy to use ‘business apps’ to help you manage customer interactions, products and services, optimise operations and improve productivity.


Infographic showing Microsoft Dynamics 365 information

Request Dynamics 365 Information

Find out more how Dynamics 365, the next generation of CRM and ERP applications, can help you win more deals to  accelerate your business growth andautomate processes to increase efficiency, decrease operational expenses and financial complexities.

Discover how Xperience is driving digital transformation with Dynamics 365

As a Microsoft Partner, we’ve achieved Gold and Silver standards for service quality and our ability to provide personalised IT solutions. Therefore, we’re well equipped to provide support to suit your needs and budgets. We’ve helped businesses:

  • Empower employees with a single business management solution to increase productivity and business efficiency
  • Deliver a proactive and personalised service to attract and retain customers.
  • Understand and anticipate customer demand to deliver products and services that meet demand
  • Streamline and automate business processes for more efficient operations.

See how we helped businesses to drive efficiency with Dynamics 365

“Xperience structured the changeover so seamlessly that we scarcely didn’t noticed any disturbance at all, our upgrade has been so seamless and straightforward, we wish we’d done it sooner.”

Ruth McConnell

Kilhorne Bay Seafoods

Read case study

“The most important benefit for us was to be able to improve the sharing of information. We use a lot of Excel spreadsheets. With Office 365 there is a single master document that is always bang up-to-date and which only one person can work on at any one time. So there’s never any risk of having multiple copies or worrying that someone else might have a more up-to-date version.”

Andrew Bonnett

Rutland Lighting

Read case study

“No matter where I am, I can dial into my remote desktop and access everything I need. We’ve been with Xperience for a number of years now. Having quarterly reviews with our Account Manager, Gareth, allows us to look at all of our support hours in line with our contract. It’s great because we have full transparency and know what to expect!”

Stuart Annesley

The Door Store

Read case study

Get in touch with our experts

Live chat or phone us

Talk to our experts now

By email

Request a call back