Pegasus Opera II SPM gives you clear visability into all stages of the sales process. From the first point of contact, you can manage prospects, convert prospects to customers, manage the customer relationship, report on their profitability and increase your business potential with them, all from one software solution.
Intelligent Forecasting and Reporting
The ability to track opportunities and accurately forecast against them is essential to business growth. At the touch of a button, Opera II SPM builds a full, clear picture of the sales pipeline and the value of those opportunities through the sales funnel, broken down by owner, contact, referral method, sales type and area.
The powerful reporting ability of XRL combined with intelligent alerting allows you to report on all aspects of the sales cycle and analyse any other area of the business using Microsoft® Excel.
Total Accountability
Once a prospect becomes a customer, Opera II can convert the record into an account so you can immediately process orders against them, or convert quotes to orders in SOP.
The cycle is completed with the ability to continue to log activity such as mailings, conversations, tasks and promotions to existing customers in order to manage these more effectively.
Remote Access
When your sales team is out on the road, it is essential to be able to manage Sales Pipeline Management data on the move. SPM Remote allows users to download data on to their laptop which can be controlled by entering the criteria required. Users can edit and amend contact details and histories, then synchronise the changes back to the central office via the Internet.