Consultancy and Implementation

Xperience... are experts in making IT work better for companies like you. We understand the importance of your business and we want to understand how it operates, including the requirements not only now, but for the future too. By doing this we are then far better placed to help make systems work for you and give you the results and benefits that you need and would expect. Consultancy involves ensuring that the system you select is the most suitable for your business. Sometimes this identifies the need for tailored solutions involving bespoke elements ranging from simple reports to more in depth processing issues.

There are always different routes available in getting to an end result - we are here to make sure that the route you take is best for you.

Successful implementation of business software requires knowledgeable and experienced trainers. Xperience... has a proven track record of timely systems implementation by dedicating staff to only this task. From this focus implementation staff gain a wealth of practical knowledge to compliment their business and IT skills.

The success of all implementations is ultimately dependent upon the people using the systems effectively. We believe that access to experienced and structured guidance makes a real difference to the outcome.

For example, on system implementation our process begins with an implementation planning meeting at which the client's representatives confirm who will act as their key contact(s) and in which capacity. Then they will set target activity start and completion dates.