 | Xperience has signed a deal with CB Services, Northern Ireland's largest supplier of vehicle washing equipment, to implement Pegasus Opera II with the Integrated Service Management Module. With additional functionality and business growth key requirements for CB Services the All-in-On Financial and Service Management Solution replaced the existing Opera and Mecca Maintenance Systems. |
Jacqui Collins, Director of CB Services comments "We were looking at becoming more efficient and wanted to make sure we had the correct tools in place to help the business grow in the future. Speed of invoicing is very important in the service industry and we need to have back office accounts, financial and service management all in the one place with the ability to see where are engineers are and most importantly send and receive work, including documentation to and from them quickly." Whilst ensuring all of the above for CB Services the new Opera II Service Management solution has the potential to be enhanced further through the use of the latest mobile technology, another key expertise of Xperience, to help CB Services prioritise their engineer's work schedules on an hour by hour basis. As soon as work is completed and the service call is 'downed' out on-site by an engineer, invoices will be automatically generated resulting in greater control of cash flow - a key element to good business in these challenging economic times. |
