In the event of any Adverse Weather Conditions resulting in Xperience having to close it's office in the interest of Staff Safety we have set-up the following link to our support desk. We would advise you to use this link/procedure for support ONLY when we have had to close our office during the normal working hours of 9am to 5pm, Monday to Friday and only having been instructed to do so by our automated telephone system.
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| CLICK HERE |
Your support issue will be responded to in the same way and on the same basis as your support call would be normally responded to - by a support engineer returning your call as per your support contract.
IMPORTANT: - Please give as much detail on your support issue as possible remembering to tell us your full contact details so we can get in contact with you.
We apologise if you have been un-able to call us direct however, Xperience continue to keep our customers interests at the forefront of our plans and have put these procedures in place so as to make sure we continue to support you in whatever weather conditions arise.
